Workday, Business Systems Analyst at RingCentral
Some people go to work.
At RingCentral, you’ll change the way the world works.
RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Information Technology (IT) Team to make sure we stay ahead of the competition.
We are looking for an experienced Workday Business Systems Analyst who will engage with business stakeholders in HR to understand their systems and user needs, drill into the details to analyze complex processes and translate them into business and functional requirements. You will be responsible for documenting requirements, defining scope and objectives, systems configuration, testing, implementation, continuous improvement and ongoing support. To ensure we provides optimal service, you will be skilled at business processes and methodologies along with a strong analytical and data modeling background. This is a full-time position at RingCentral’s new Belmont Campus.
Business Requirements & Analysis:
Acts as the liaison between the business units, technology teams and support teams
Analyze existing and future state business processes, systems and flows of data
Develop and maintain documentation related to developing and modifying business processes and systems
Participate in systems implementation projects (requirements documentation, systems configuration, test documentation/execution, issue identification and resolution)
Critically evaluates information gathered from multiple sources, decompose high-level information into details, abstract up from low-level information to a general understanding
Distinguish user requests from the underlying true needs to align with macro vision and strategy
Business Solutions Design & Delivery:
Proactive and takes initiative to gather information, investigate gaps / issues, identifies potential solutions and presents to both Business and IT stakeholders
Work closely with Vendors, Implementation Partners, Architects, Developers and Business Units to ensure technical compatibility and user satisfaction
Facilitate review sessions with functional owners, subject matter experts and end-user representatives
Oversee the project lifecycle for projects within HR and Legal systems
Work with various teams to develop project milestones and timelines for development, UAT, production validation and go live
Ensure training and timely communications in accordance with project timelines
Engage other areas of HRIS such as security, reporting, production and participate in change management support to ensure projects are addressed from end to end and the needs, interests and success criteria of the business are met
Interface and partner with Business Management Teams
Ability to think critically, solve problems, make decisions and build trust across the organization
Excellent negotiation, influencing, collaboration, communication, and presentation skills,
Build and manage global teams. Guide and coach team members.
Effectively remove blockers and mitigate project risks maximizing team productivity and ensuring delivery
BS degree in Computer Science or related field and equivalent practical experience
5 years of knowledge and related industry experience in one or more business domains with other HR HCM systems such as SAP or PeopleSoft
3 years of experience implementing, configuring, customizing and integrating one or more SaaS software (Eg: Workday, ADP, Salesforce, iCertis, Conga, Spring, NetSuite)
Strong technical experience with XSLT, XTT, XML and object-oriented development including Java
Experience with Web Services and APIs (WSDL, SOAP, REST and WS standards)
Experience with building web services integrations (REST/SOAP)
Understanding of Robotic Process Automation (RPA) is highly desirable
In-depth experience with Workday HCM, Benefits, Compensation, Talent management, Performance, Recruiting, Absence management, Time tracking, Reports, Calculated fields, EIB, Workday Studio integration & Dashboard creation
Experience with the full lifecycle of both implementations, upgrades and providing Workday Support.
Strong Workday security, business process design, and integrations experience
Must exhibit strong security and confidentiality practices with systems that handle sensitive data
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
401K match and ESPP
Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
Paid parental leave and new parent gift boxes
Employee Assistance Program (EAP) with counseling sessions available 24/7
Rocket Lawyer services that provide legal advice, document creation and estate planning
Employee bonus referral program
RingCentral’s IT team ensures company data is accessible, secure, and optimized in ways that provide maximum competitive advantage. We are constantly discovering, developing and deploying innovations that power productivity and drive better decisions for our customers. Our IT professionals are talented, ambitious, out-of-the-box thinkers who love to learn on the job—planning, deploying and maintaining state-of-the-art technology to deliver flawless performance 24/7/365.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.