Job Description The Sr. Data Steward will help improve data quality and consistency and support program data certification requirements by analyzing process controls and root cause, coordinating activities to support problem resolution, and developing metrics to support processes, as needed.
Data Stewards are guardians and decision makers for specific data elements related to metadata and data quality. Data Stewards are responsible for understanding metadata, usage, standards and quality for specific data elements. Data Management also controls access to data based on the understanding of the data, setting key classifiers that grant differing levels of access to critical data such as personal, account, authenticators, and privacy data.
Additionally, a Sr. Data Steward is expected to understand and oversee key controls in the end to end data lifecycle, from creation to consumption, and ensure processes are aligned properly across Architecture, Technology, Analytics and Regulatory Reporting. Sr. Data Stewards will partner with Data and Product Ownership to implement and oversee key controls, provide direction in support of key data registrations, understand the impacts of data migrations and decommissions, and evolve our data operating model. Lastly, a Sr. Data Steward is expected to identify and mitigate data risk across various areas such as data definition, data use and access, data classification, etc.
Responsibilities:

• Individual contributor supporting the CCB Sub-LOBs in understanding, disseminating and adopting applicable data policies, standards and processes.
• Partner with and support Data and Product Owners across a wide range of data-related topics, including key controls in the Data Lifecycle
• Understand, identify and mitigate data risks
• Provide status on assigned work items for management and stakeholders on a recurring basis.
• Engage with assigned areas within the business to develop/enhance knowledge and subject matter expertise of the line of business processes, systems of record and authoritative sources and their usage.
• Define terms and definitions for critical data elements in conjunction with business and technology partners.
• Capture metadata, review profiling results, document issues and establish data quality monitoring required for certification.
• Responsible for defining the data quality validation rules and thresholds for Critical Data Elements.
• Responsible for logging, categorizing and performing root cause analysis for data quality issues for the business.
• Identify data quality issues through profiling and advanced analysis.
• Assists in the development and presentation to business leaders.

Qualifications:

• Bachelor's degree in business preferred or related equivalent work experience.
• Minimum of 5 years of experience in a major financial services organization, with experience in management and oversight
• Minimum of 3-5 years of experience in any of the following disciplines. Data Usage, Process Analysis, Process Improvement, Technology Development/Support, Data Controls
• Understanding of the business, including operational processes.
• Experience working with the data systems supporting the CCB businesses, including experience writing queries and analyzing related queries.
• Advanced analytical and problem solving skills with the ability to understand business and technical functions, process information quickly and assess impacts to data elements.
• Excellent communication (oral and written) skills.
• Advanced MS Office suite skills (Excel, Word, PowerPoint, Visio, Project)
• Highly organized as the role requires keeping up with the ever changing environment. Examples include new and improved tools and methodology to maintain the data quality and integrity.
• Minimal direction required. Data Stewards work closely with other stakeholders and are expected to independently provide information related to their individual and group's book of work, and provide input into prioritization. CCB Data & Analytics

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.