Technology Analyst V (Hiring for levels III, IV, or V depending on experience) (Remote) at CUNA Mutual Group

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*This position is open to all levels of experience from mid to senior.*

Come join CUNA Mutual Group's rapidly growing Annuity business which earned 10 spots in Barron's 2021 "100 Best Annuities for Today's Market"!

We are hiring energetic Technology Analysts who are interested in joining an agile environment focused on collaboration, learning new technologies, and delivering continuous value. CUNA Mutual Group is committed to the growth of all staff by investing $4.6 Million in the next two years with a focus on skill growth of current employees and providing ongoing opportunities to achieve DevOps maturity.

Become part of a team that is focused on staff satisfaction and helping people achieve financial security - apply today!

*This position may be 100% Remote or Hybrid/Based out of our Waverly, IA office based on candidate preference. Candidates may be located anywhere in the United States.*

Job Purpose:

In an expert/ lead capacity, this position is accountable for providing leadership and business analysis consulting to IT managers, Agile teams, stakeholders, product owners and business owners for large, complex initiatives and day-to-day support. The incumbent performs needs assessments, feasibility analyses, and requirements gathering, and prepares basic cost/benefit analyses. S/he negotiates agreement and commitment by facilitating communication between business units and IT from initial gathering of requirements through implementation. S/he provides business analysis leadership in the planning and execution of process and technology initiatives. S/he identifies process improvement opportunities. The incumbent is responsible for completing sprint commitments.

Framework General Profile and Scope

(Standard criteria based on job factors for the career track / level)
  • Requires specialized depth and/or breadth of expertise.
  • May lead teams or initiatives with moderate resource requirements, risk and/or complexity.
  • Interprets internal or external business issues and recommends best practices.
  • Solves complex problems, taking a broad perspective to identify innovative solutions where change is needed.
  • Works independently, with guidance in only the most complex situations.
  • May lead functional teams or initiatives

Job Responsibilities:

(List of general activities, duties and/or tasks typically performed within the job.)

Independently performs the following responsibilities in an expert capacity for the most complex projects. May lead other employees in these tasks:
  • Provide leadership to assigned initiatives that are broad in scope or deep in complexity as part of a development team utilizing Agile practices. Work collaboratively with business resources, IT, and business analysts striving for continuous improvement and delivery. Analyze business operations to understand strengths and weaknesses and perceived and unperceived needs, and identify improvement opportunities in the three areas of people, process, and technology. Balance all three and ensure each is optimized appropriately in conjunction with the others. Exercise initiative and creativity in seeking solutions to business issues and problems. Consult with key stakeholders in understanding the impact of process or technology changes, evaluate alternatives, and design solutions. Assist the product owner and team by guiding and creating user stories, features, and acceptance criteria Participate in vendor communications, negotiations and contract development. Share responsibility for business results.
  • Effectively utilize Agile practices and the Solution Development Lifecycle to deliver sprint commitments and Feature and Epic goals. Use technical concepts and techniques such as business process modeling, context diagrams, use cases, and state transition diagrams to scope, communicate, and document user stories and acceptance criteria.
  • Oversee the effective and efficient use of technology to support business process modeling, the development and maintenance of business rules, and documentation as defined by business process, system, and product owners. Maintain awareness of ongoing development and maintenance activities.
  • Work with staff to coordinate the quality assurance phases of test planning, testing, defect resolution, and test tracking. Help ensure software meets or exceeds specified needs.
  • Provide coaching, and guidance to business analysis and testing in support of sprint commitments.
  • Work with training staff to coordinate business system training and maintain business system documentation. Help ensure system training occurs in coordination with related process or people training.


Job Requirements:

(List of general education, background and experience, knowledge, skills and abilities typically required to effectively perform the responsibilities of the job. Also include any required licenses and/or designations.)
  • Bachelor s degree in Business Administration, Management Information Systems, or trade-off in related professional work experience.
  • 7+ Years of related work experience
  • 4 years of recent project-related work experience in Scrum/Kanban, Project Delivery, business analysis, process design or technology development
  • Project Leadership experience
  • Demonstrated ability to effectively create and guide others to create user stories, features and acceptance criteria
  • Demonstrated ability to effectively use and practice the Solution Development Lifecycle
  • Ability to work on development team and step outside of typical job duties to help the team complete Sprint or Kanban commitments.
  • Thorough knowledge of technical concepts, including software development and design and business process modeling, and ability to understand mathematical formulas and complex algorithms.
  • Demonstrated organizational, analytical, and problem-solving skills.
  • Demonstrated planning and facilitation skills and ability to multi-task and manage multiple priorities.
  • Demonstrated ability to take initiative and work with minimal direction.
  • Demonstrated ability to communicate clearly, concisely, logically, tactfully, and effectively, both verbally and in writing, including presentation and negotiation skills.
  • Demonstrated strong leadership, team-building, and coaching skills.
  • Demonstrated strong interpersonal and customer service skills, and ability to create alliances and establish and contribute to a high degree of teamwork and collaboration with diverse groups.
  • Demonstrated ability to understand and ethically navigate organizational dynamics and company culture so as to produce business and project results by influencing key stakeholders.
  • Demonstrated ability to challenge, influence, and persuade, directing a group of stakeholders to the best decision
  • SQL and software experience a plus
  • Financial Services background a plus

Physical Job Analysis:

While performing the duties of this job, the employee is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The employee is frequently required to move about and reach for items. The employee may occasionally lift and/or move up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:
$82,100.00 - $123,200.00

CUNA Mutual Group's insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. As a dynamic and growing company, we strive to create a culture of performance, high standards and defined values. In return for your skills and contributions, we offer highly competitive compensation and benefit packages, significant professional growth, and the opportunity to win and be rewarded.

Please provide your Work Experience and Education or attach a copy of your resume. Applications received without this information may be removed from consideration.
More Information on CUNA Mutual Group
CUNA Mutual Group operates in the Financial Services industry. The company is located in Madison, WI. CUNA Mutual Group was founded in 2022. It has 3634 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 18 open jobs at CUNA Mutual Group, click here.
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