Technical Business Analyst

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Your Role and Responsibilities

IBM Application Innovation Center in Baton Rouge has immediate opportunities for Technical Business Analysts. The Business Analyst translates client requirements into technical requirements and recommends a total IT solution. This role documents and analyzes requirements from a business perspective; defines current and future operational scenarios (processes, models, use cases, plans and solutions) and works with client and the IT Architects to ensure proper translation of business requirements to IT solution requirements. IBM Global Business Services helps top-tier clients solve their most complex business and technical issues. Business Analysts may also deliver innovative business consulting, business process design, systems integration, reporting, data analysis, dashboards, and application design and management to our clients.

The IBM Client Innovation Center is an in-bound delivery model where we support our clients from our Baton Rouge center. However, some travel is expected and all candidates must be willing and able to travel to meet our client needs across the US. Travel is typically related to knowledge transfer and training at the client site (Monday thru Friday). You are expected to travel approximately 50% of the time post-covid. Although we are currently allowing remote work, this is a traditional office position. You must live in, or be willing to relocate to LOUISIANA within 30 days of the office permanently reopening. The work location is 100 North Street Baton Rouge, LA 70802. This is not a permanent work from home position.

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Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise

  • At least 3-5 years relevant experience

Experience or knowledge in the following:

  • Experience working as a Business/Reporting Analyst
  • Experience writing User Stories and Epics for custom Software development in an Agile environment
  • Experience with Excel and Microsoft suite (Word, Powerpoint)
  • IT programs development or design experience or equivalent
  • Professional software development work in an Agile environment
  • Excellent written and verbal communication skills
  • Ability to explain issues and resolutions to technical and non-technical staff
  • Able to fluently speak and write in the English language
  • Experience leading teams of 3 or more
  • Analytic, creative and business focused problem solver
  • Experience gathering, documenting, and communicating user requirements



Preferred Technical and Professional Experience

  • Experience in the analysis and description of business processes across the services provided by the organization; as well as operations IT or reporting.



Location Statement

IBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
• 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.• World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.• Well-being programs to support mental and physical health.• Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).• Select educational reimbursement opportunities.• Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.• Giving and volunteer programs to benefit charitable organizations and local communities.• Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Introduction

Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.

Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM Vaccination Policy

This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.

More Information on IBM
IBM operates in the Big Data Analytics industry. The company is located in Armonk, NY, Southbury, CT, New York, NY, Philadelphia, PA, Washington, DC, Durham, NC, Tampa, FL, Smyrna, GA, Huntsville, AL, Chicago, IL, Dallas, TX and San Francisco, CA. It has 533854 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 80 open jobs at IBM, click here.
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