Technical Associate Business Analyst - Telecommute at Optum (Indianapolis, IN or Remote)

| Indianapolis, IN +25 more | Remote
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Careers at Solutran, part of the Optum and UnitedHealth Group family of businesses. We create direct spending solutions driven by our extensive financial tech experience to help those we serve be healthier, happier, and more productive. Our platform helps members manage their health plans, supplemental benefits, and rewards all in one place. You'll have the opportunity to make it easier for consumers to manage their own health by making healthier products more affordable and their purchases streamlined. If you are a driven individual that thrives in fast-paced environments, values diversity with a desire to produce meaningful work that impacts the lives of many, then this is the team for you. Being part of an organization that makes healthier living easier for others leads to your life's best work.(sm)
Solutran is a leading FinTech company committed to creating game-changing, customer-friendly solutions. We serve health-seeking populations by partnering with the nation's largest health plans, government programs, such as WIC and SNAP, as well as with employers and retailers. We've established a reputation for delivering modern, advanced customer experiences through best-in-class solutions used by millions.
Solutran has grown over four times in size in the last couple of years. As a result, in 2021 we became part of the Optum Financial family (a part of UnitedHealth Group). The Solutran team and our platform are now at the center of the most significant healthcare payments innovation in modern history. The journey is just beginning. We expect this growth to accelerate and invite you to grow with us!
There are a lot of opportunities out there, but we can't imagine being in a more solid, future proof and challenging intersection than that of healthcare and payments. Two of the most exciting growth verticals. Not to mention our solutions bring help to those who need it most.
The Technical Business Analyst position is a key technical position in a leading FinTech company (Solutran) that is operating independently as part of Optum Financial/UHG. The corporate headquarters is based in Plymouth, MN. This position is eligible for fulltime remote work.
As a Retail Integration Technical Business Analyst at Solutran, you will play a key role in our S3 network expansion and implement systems that contribute to the network's best-in-class availability and transaction processing integrity. The ideal candidate will have a strong analytical and technical background to troubleshoot, support, and enhance a complex transaction processing infrastructure. This person will also be comfortable providing technical guidance and support to transaction processing developers at both Solutran and our merchant partners.
In this role you will collect, collate, and translate business requirements into user stories and acceptance criteria that can be built into quality software by our development teams. You will be an active thought partner and subject matter expert, deeply involved in new projects that provide our clients and users with an unmatched set of products and services.
You must possess a unique blend of analytical skills along with business and technical expertise. You will collaborate closely with designers, product managers, engineers, QA, and other cross-functional team members within the organization to build products that delight our users. Solutran is a stable, fast-growing company with opportunities to advance and now is the time to join us!
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Develop and maintain S3 retailer integration specification and supporting documentation
  • Act as lead technical contact for merchants for POS integration projects
  • Assist in transaction processing platform QA and testing for merchant and Solutran development projects
  • Troubleshoot transaction, benefit, and settlement processing issues and anomalies
  • Assist in merchant production implementations and ongoing support
  • Work with product teams to improve and enhance the S3 transaction processing infrastructure
  • Design and implement controls that will ensure 100% S3 transaction processing platform quality and availability
  • Performs all activities in a manner consistent with Solutran's core principles
  • Other duties as assigned

Primary Platforms/Technologies:
  • SOAP/UI
  • JSON
  • SQL
  • Microsoft Power BI
  • Oracle RDBMS (12c)
  • Microsoft Windows

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • SQL query writing experience and/or experience reviewing code
  • Proven experience testing complex software platforms

Preferred Qualifications:
  • Bachelor's degree in a STEM related major
  • 2+ years of Business Analyst/Product Management experience or equivalent
  • Experience with JIRA and SCRUM
  • Experience delivering complex, powerful products that are made simple for users, delivering successful results
  • SOAP/JSON web service design, testing and support
  • Proven experience working with software engineering teams
  • Knowledge of financial transaction processing concepts and message types
  • Familiar with Agile/Scrum software development, writing use cases, user stories and detailed acceptance criteria
  • Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance

Where you will work:
  • The position is open to remote work.

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So, when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $54,400 to $97,000. The salary range for Connecticut / Nevada residents is $60,000 to $106,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Technology we use

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An Insider's view of Optum

How would you describe the company’s work-life balance?

Many companies have a standard 8-hour day, but we don’t. Optum is a global company, so we recognize that working hours are different for everyone depending on their situation. Optum has implemented flexible working policies that allow employees to work from home in addition to the traditional office setting with virtual tools to support everyone.

Rachel

Chief of Staff

What projects are you most excited about?

My teams work on Digital Benefits where our mission is to deliver benefit clarity, cost transparency, and guidance towards increasing healthy outcomes for our members! One exciting project that we just finished was the Mental Health Hub, where we worked to spotlight member's mental health benefits offered by their United Healthcare health plans.

Tim

Senior Software Engineering Manager

How does the company support your career growth?

At Optum the ideal of helping people live healthier lives transcends the healthcare industry and applies to our employee experience. Through meaningful mentorships and participation in holistic leadership development programs, I have been empowered to show up as the best version of my authentic self at home and at work to pursue my life’s purpose.

Kat

Technology Product Director

How does the company support your career growth?

I started with the company 12 years ago and have been promoted 5 times. As an analyst, I provided leaders with meaningful analytics needed for decision-making. Now as a Director, I’m the one making the decisions. I’m responsible for creating effective business strategy, executing tactical plans, and helping drive patent culture transformation.

Komal

Director, UHG Invention Program

What are Optum Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Parking
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available

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