Come Work with Us!

Early Warning® is always looking for talented professionals to join our team and help us create amazing payments experiences! For over 25 years, we've been a leader in financial technology that protects and advances the global financial system.

We are a fast-growing company with an entrepreneurial spirit offering competitive compensation, exceptional benefits, and a fun, casual atmosphere filled with opportunity.Come work with a diverse, talented team creating the future of payments!

Overall Purpose

This position is a key part of the operation ensuring platforms are engineered with innovation, high availability, and disaster avoidance. Leads the team and implanting innovative solutions that provides reliable foundations for our internal customers and also responsible for providing management with analysis of issues for strategic and tactical decision making.

Essential Functions

Leadership

• Serve as technical expert on development projects
• Responsible for ensuring team estimates are accurate
• Responsible for meeting release commitments
• Seen as a subject matter expert on the team and able to represent team
• Strong mentor for new team members
• Responsible for providing audit documentation and assisting in audit interviews
• Assist in hiring process.

Technical

• Assist Architecture in development and optimization of systems, applications, and infrastructure
• Automate manual processes
• Provide oversight, standardization and validation of system and application architecture
• Designing, implementing, and support of containerized applications, running on highly available, cloud and physical based nodes
• Assist in the integration of the Systems and Development teams into Early Warning's ongoing evolution and improvement, through tighter integration and collaboration
• Design, create and maintain comprehensive documentation of best practices for all implemented system configurations
• Collaborate in daily standups, ensuring that best practices and consistent methodologies are considered while solving high priority enterprise level IT issues.
• Recommend and implement changes to existing hardware and operating system infrastructure including patches, users, file systems and kernel parameters
• Act as escalation point to troubleshoot application and operating system problems and suggest possible performance tuning
• Work with database and application teams to gather requirements for new projects and expansion to existing applications
• Work closely with other technical team members and departments to recommend solutions and resolve priority issues in timely manner
• Interact with multiple internal customers and external vendors and partners to provide quality customer service
• Provide mentoring, training, guidance and escalation assistance for junior level staff
• Participate in 24x7 on-call rotation and act as escalation point for other Systems personnel
• Support the company's commitment to protect the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education or experience equivalent to a Bachelor's degree in computer science or engineering.
• Minimum 5 years work experience in a medium to large scale enterprise. Knowledge with the following disciplines:

- Linux/Unix and Microsoft Operating Systems is required

- Python, Bash, Ansible, and/orTerraform development experience

- Troubleshooting production application issues

- Design and safely perform changes to the production site

-Experience with virtualization technologies

- Hardening servers to meet security compliance

- Identify and document operational efficiency processes and standards

• Ability to develop custom playbooks in Ansible
• Familiar with source control management and how they are used in delivery (Bitbucket/Git/TFS/CVS)
• Comfort with frequent, incremental code testing and deployment (Test-driven development)
• Ability to identify the suitability and use a wide variety of open source technologies and tools
• Hands on experience with Blue-green deployment strategy
• Experience working with container systems (Docker)
• Container orchestration e.g. Kubernetes, Swarm
• Automation - Building, testing, & deploying on Linux and Windows operating systems using industry standard tools. (Bamboo, Cucumber, Jenkins, etc).
• General knowledge of networking and network security hardware and software
• Knowledge of enterprise application integration and messaging technologies
• High level of customer responsiveness, excellent documentation and communication skills and attention to detail
• Ability to assess and describe technical situations and severity to both technical and non-technical personnel
• Strong analytical skills
• Ability to work and multi-task in a fast paced environment
• Ability to receive and execute on work received via a ticketing system
• Experienced with security and encryption protocols
• Comfort with facilitating collaboration, open communication and reaching across functional borders

Preferred Qualifications

• Leadership of mid- senior level team members
• 2- 3 years of lead experience, leading 5-6 team members
• Administration skills in Hadoop; HBase; SOLR and/or Elastic Search; Apache Kafka or Confluent Kafka
• Support data science modeling tools like DataRobot
• Automation scripting language like Ansible, Shell scripting and/or Python
• Linux Administration

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Some of the Ways We Keep You Healthy & Happy

All the benefits you expect

• Healthcare Coverage -Competitive medical, dental, and vision plans as well as pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• Income Protection -Life & Disability Insurance options ensuring financial coverage for you and your family.
• 401(k) Retirement Plan -Featuring a 100% Company Safe Harbor Match on your first 4% deferral immediately upon eligibility.
• Work Life Management -Generous and flexible paid time off benefits for when you'll need to take some time away from work to care for yourself or a loved one.
• Health & Wellness Program -An award-winning program designed to take a personalized, interactive approach to empower you to live your healthiest life.
• Employee Assistance Program- Resources and tools to help you and your family find a solution to whatever life throws at you

And some you might not

• Concierge Services
• Tuition Benefits Program
• Dependent Scholarship Program
• Employee Referral Bonus
• Legal Services & Credit Counseling
• Pet Insurance
• Charitable Giving Matching Program
• Employee Resource Groups

All full-time, regular Early Warning employees (as defined in company policy and based on state laws and regulations) are eligible for the benefits.

Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law.