Job Description
Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
The Data Technology Services team is a fast-paced agile team that is building a next generation, cloud-native data intelligence platform. The team makes use of the latest technologies and development methodologies and values communications, contribution, integrity, a can-do mindset, fun, and a relentless focus on results.
At FIS, data is at the core of everything we do. We thrive in an environment where teamwork and transparency are valued. Innovation is powered by perspective, collaboration and respect for each other which lead to customer delight in our products. We seek to elevate each other and work hard at doing the right thing. Our team members serve with humility and a deep respect for their responsibility in helping our customers achieve their goals. We are hyper-focused to influence the industry with game changing insights from our fastest growing asset - DATA!
We are looking for a senior tableau developer with admin experience to work with the business and IT teams. The responsibilities of a tableau developer include creating tableau solutions and perform admin activities.
What you will be doing
To be successful as a senior tableau developer/admin, you should have a broad understanding of the business technology landscape, the ability to design reports, and strong analytical skills. The ideal candidate will enjoy working as a member of a team and effectively work with different technical teams to pull together a unified approach to managing BI application.
Core Responsibilities:
Admin

• System Administration (includes site creation, server maintenance/Upgrades/patches).
• Change management including software, hardware upgrades, patches
• Monitor server activity/usage statistics to identify possible performance issues/enhancements
• Create/Manage Groups, Workbooks and Projects, Database Views, Data Sources and Data Connections.
• Manage and support migration of objects (dimensions, measures, hierarchies, reports, workbooks, dashboards), from development to production environments.
• Provide appropriate training and support to business users on the use of Tableau interactive web reports, and Tableau Desktop.
• Partner with business to design tableau KPI scorecards dashboards.
• Assist in the identification and migration of data sources to Tableau server.
• Assist in development of workbooks and dashboards to support business initiatives.
• Develop and document standards/best practices for development and administration of the Tableau platform.
• Work closely with technical architects, data and software engineers to ensure optimal application and data database/warehouse design to support reporting requirements.

Development

• Developing, maintaining, and managing advanced reporting, analytics, dashboards and other BI solutions.
• Performing and documenting data analysis, data validation, and data mapping/design.
• Reviewing and improving existing systems and collaborating with teams to integrate new systems.
• Conducting unit tests and developing database queries to analyze the effects and troubleshoot any issues.

What you bring:

• Bachelor's degree in Mathematics, Computer Science or Information Systems or the equivalent combination of education, training or work experience
• Relevant work experience, both in Tableau administration and development
• A solid understanding of SQL, rational databases, and normalization.
• Proficiency in use of query and reporting analysis tools.
• Competency in Excel (macros, pivot tables, etc.)
• Extensive experience in developing, maintaining and managing Tableau driven dashboards & analytics and working knowledge of Tableau administration/architecture. Strong client facing communication skills
• Experience with BI Infrastructure Build & Maintenance & Standards. User Management & Change Management for BI/ETL. Monitoring & Tuning & Troubleshooting- Working with the platform support teams to constantly Monitor, Tune & Optimize performance (both system and application).
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design-based tools and techniques including conceptual solution component models, business process models, use cases, etc.
• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Excellent analytical, decision-making, problem-solving, team and time management skills
• Ability to persuade and influence others on the best approach to take
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
• Positive outlook, strong work ethic and responsive to internal and external customers and contacts
• Willingly and successfully fulfills the role of teacher, mentor and coach

Any experience with other BI tools like WebFOCUS, Superset, Snowflake would be a huge plus, but not required.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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