Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.Job Description
The Systems & Process Analyst will report to the Director of BI and Analytics. The Systems & Process Analyst will play a key role in driving the operational success of the business by implementing new processes, systems, and methods across the sales organization. This will include everything from small gaps in processes to organizational-wide system implementations. In order to effectively and scalably support our sales and sales operations teams. Your role will be to help set up the right processes and systems by facilitating discovery sessions, proposing solutions, drafting business requirements, and managing timelines and implementation. A thorough understanding of project management will ensure consistent and organized progress.
Responsibilities/What You’ll Do
Implementations: all stages of the process between identifying the right sales tools to use as an organization through implementation, training and post go-live support
Process Enhancement: ensuring the right processes are in place for teams, and that they are being correctly utilized across the organization
Project Management: ensure that both large scale projects down to minor configuration changes are kept to a realistic timelines across all teams
Prioritization: work with various teams across the organization to understand, document, and prioritize efforts to ensure that the IT team’s backlog is most efficient and effective
Training/Communication: Collaborate with the enablement team ensuring new processes and systems are effectively communicated to the teams and that users understand best practices
Data Hygiene: Coordinate efforts to ensure reliable data across systems by determining and providing guidance on how to resolve data integrity issuesQualifications
Strong ability to take initiative and solve business problems by digging in yourself, self-starter
Excellent communication, written, interpersonal and presentation skills
Foundational knowledge in Project Management, tracking progress, update & expectation management
Ability to break complex problems into manageable, incremental tasks
Continual delivery mindset: always seeking to deliver new and innovative initiatives
Flexibility to take on new challenges outside of your defined role
Effective prioritization and ability to execute on multiple projects simultaneously
Strong background in salesforce.com
Sales Operations experience highly preferred
Strong analytical skills and future-oriented mindset
All your information will be kept confidential according to EEO guidelines.
What You Can Expect From Us:
- An environment where you will be working on cutting edge technologies and architectures
- A fun, passionate and collaborative workplace
- Competitive salary and benefits, including equity
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.