Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Associate's Degree
Travel Percentage :
0%
Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team:
As we continue our journey towards a truly global and world-leading payments provider, it is more important than ever that we protect our systems, and the data that we are entrusted with by our customers. Malicious actors are a continuous threat to our company. Attack vectors are becoming more numerous and sophisticated across a constantly changing security landscape.
As such, Patch Vulnerability Management is a key element of eradicating vulnerabilities from our systems and helps maintain their security and stability. Our regulators, customers and shareholders rely on us to keep our systems secure. The presence of security vulnerabilities within our systems puts our customer's data at risk, violates our obligations to them and our regulators, and undermines our compliance to the mandatory requirements of the FFIEC, the FCA, PCI DSS and other industry mandates.
As a member of the Patch Vulnerability Management team and Technology operations organization, you will be required to build, maintain and support multiple server environments and live services. You will work with Windows service colleagues across Group Technology and Engineering to ensure FIS provide a highly available, enterprise quality level of service to our merchants and customers.
Our infrastructure and operations teams are based in the UK, US and India.
What you will be doing:
You will be assisting with any patching issues and checking on performance, validation and involve appropriate teams. Completion of other activities as assigned by Management. Troubleshooting issues related to patching; engaging the GTSC team where more in-depth knowledge is required by the application owner. Analysis, determining and implementing appropriate settings and configuration of the automation plan for availability, scalability and performance. Help improve existing and deliver new application functionality making sure procedures, policies and best practices are kept up to date.

• Vulnerability Remediation/patching on Windows servers
• Patch remediation with IBM BigFix platform and configuration tooling
• Ownership of Incidents/Problems related to the Inventory: Investigate of the issue and prepare a solution for next cycle
• Availability of BigFix components (BigFix relay, agent) -- first level troubleshooting.
• Execution in BigFix Automation related action scripts to be initiated for specific Application server group/ as per the Change.
• Server automation action script modification
• Run baseline for Change specific patch groups within specified time window, this includes installation, patching and applying baselines and fixlets.

What you bring:

• Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience
• 4 years of IBM BigFix experience: specific expertise on Windows
• ServiceNow experience
• ITIL Service Management knowledge

Added bonus if you have:

• Broad Proficiency across technologies such as Windows
• Administrative Experience with IBM BigFix platform
• Expertise with BigFix development
• Deep Troubleshooting experience issues related to patching
• Expert in one or multiple shell scripting language: Python, Perl, Javascript, PowerShell
• Understanding of network technologies and protocols; experience with firewalls, load balancers, web servers, and network monitoring systems

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team
• A competitive salary and benefits
• A broad range of professional education and personal development opportunities
• Varied and challenging work to help you grow your technical skillset

Vaccination Requirements
Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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