Strategy & Operations Analyst - Global Customer Sales & Retention (Remote) at CrowdStrike

| Austin, TX
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About the Role:

CrowdStrike is looking for a Strategy & Operations Analyst – Global Customer Sales & Retention to join our Revenue Strategy & Operations team. This individual will be a go-to-business partner for our Executives & our global Sales organization. This role will be responsible for building new processes, developing, analyzing, & delivering insights, creating and creating and supporting analytics to help sales leaders drive their business, and so much more. This is an opportunity for the right candidate to advance their career with CrowdStrike as we expand rapidly.

Responsibilities & Projects to include:

Help build and run CrowdStrike’s Go-Forward Sales Operations Strategy

  • Connect and analyze structured and unstructured data to build predictive models that will help drive sales efficiency and effectiveness, maximize customer success and optimize monetization.

  • Recommend actions by analyzing and interpreting data and making informed decisions based off of trends, seasonal variance, etc.

Help Monitor & Optimize Sales Performance across the organization:

  • Identify effectiveness of teams by comparing and analyzing actual results with plans & forecasts.

  • Proactively identify problem areas, diagnose and work with Sr. leadership to correct

  • Passionate about data integrity and the value of accurate metrics.

Define KPIs for CrowdStrike Sales Organization - ‘If it isn’t measured, it doesn’t matter’

  • Translate business objectives into actionable analysis

  • Tie quotas for business segments back to pipeline needed, back to activity needed to generate pipeline

  • Build, maintain & automate weekly/monthly/quarterly reporting using next-gen tools.

  • Ad hoc reporting & analysis

Tech savvy & excited to work in a fast-paced startup environment

  • Ability to “roll with the punches” as each day can offer new and exciting challenges to solve.

  • Experience working closely with others and independently.

  • Evaluate new & existing tools to determine ROI & help get the most value from our tech investments.

Minimum Requirements/Qualifications:

  • Bachelor’s degree in Business, Finance or another quantitative field.

  • Relevant industry experience: High Tech, SaaS, Security

  • 1-3 years of relevant experience in Sales Operations, Finance or Strategy function.

  • Experience with helpful.

  • MS Excel power user.

  • Experience with Business Intelligence tools helpful (Domo, Tableau, Clari).

  • Excellent verbal and written communication skills.

  • Detail oriented and reliable with strong organizational skills.



Read Full Job Description

Technology we use

  • Sales & Marketing
    • SalesforceCRM

An Insider's view of CrowdStrike

What's something quirky about your company?

Our mascot is a falcon so the SDR team puts falcon in front of activities - for example when we do team stretches when everyone needs to get up from their chair and take a break we call it Falcon Stretch


SDR Manager

What does your typical day look like?

A corporate account executive is essentially a relationship manager between any organization that we're working with and CrowdStrike. We're strategic and we really dig into the current security environment of a company. Finding out what their pain points are, finding out what their goals are and then we consultatively position a solution for their


Corporate Account Executive

How does the company support your career growth?

I started off as an intern and then joined CrowdStrike as an SDR. I was quickly promoted to an SDR team lead and now I'm looking at my next possibilities. I have friends that work in other companies and their trajectory in their first entry level job can take 2-3 years. At CrowdStrike, if you prove yourself, you're fast tracked to the next role.


SDR Team Lead

How do you empower your team to be more creative?

My leadership style is to be supportive and a little bit experimental. We don't try to cookie cut our reps. We want everyone to find out what they are good at and then coach to those strengths, cover the weaknesses and help everyone find their own way to be successful.


Director Corporate Sales, East

How do you make yourself accessible to the rest of the team?

There is real cohesion and teamwork here. We're all in this open setting sharing what is working for us in real time. So I would say it's very much a team and we have a tribal knowledge atmosphere. We all help each other succeed.


Corporate Account Executive

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flex schedules, a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
Competitive 401(k) plan.
401(K) Matching
Company Equity
RSU's are available as part of employee compensation.
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
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