Strategy & Operations Analyst - Global Customer Sales & Retention (Remote) at CrowdStrike
About the Role:
CrowdStrike is looking for a Strategy & Operations Analyst – Global Customer Sales & Retention to join our Revenue Strategy & Operations team. This individual will be a go-to-business partner for our Executives & our global Sales organization. This role will be responsible for building new processes, developing, analyzing, & delivering insights, creating and creating and supporting analytics to help sales leaders drive their business, and so much more. This is an opportunity for the right candidate to advance their career with CrowdStrike as we expand rapidly.
Responsibilities & Projects to include:
Help build and run CrowdStrike’s Go-Forward Sales Operations Strategy
Connect and analyze structured and unstructured data to build predictive models that will help drive sales efficiency and effectiveness, maximize customer success and optimize monetization.
Recommend actions by analyzing and interpreting data and making informed decisions based off of trends, seasonal variance, etc.
Help Monitor & Optimize Sales Performance across the organization:
Identify effectiveness of teams by comparing and analyzing actual results with plans & forecasts.
Proactively identify problem areas, diagnose and work with Sr. leadership to correct
Passionate about data integrity and the value of accurate metrics.
Define KPIs for CrowdStrike Sales Organization - ‘If it isn’t measured, it doesn’t matter’
Translate business objectives into actionable analysis
Tie quotas for business segments back to pipeline needed, back to activity needed to generate pipeline
Build, maintain & automate weekly/monthly/quarterly reporting using next-gen tools.
Ad hoc reporting & analysis
Tech savvy & excited to work in a fast-paced startup environment
Ability to “roll with the punches” as each day can offer new and exciting challenges to solve.
Experience working closely with others and independently.
Evaluate new & existing tools to determine ROI & help get the most value from our tech investments.
Bachelor’s degree in Business, Finance or another quantitative field.
Relevant industry experience: High Tech, SaaS, Security
1-3 years of relevant experience in Sales Operations, Finance or Strategy function.
Experience with Salesforce.com helpful.
MS Excel power user.
Experience with Business Intelligence tools helpful (Domo, Tableau, Clari).
Excellent verbal and written communication skills.
Detail oriented and reliable with strong organizational skills.