Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

As a Staff Software Engineer with the Platform Persistence group, you will be responsible for leading key initiatives that go across different products and significantly affect our platform ecosystem, allowing our customers to create innovative, elegant, and high-performing experiences across multiple devices.

The Platform Persistence group has teams that provide storage API for higher-layer applications, build our Time Series capability, and/or work to scale our application platforms. Depending on the nature of the data, the storage systems include relational databases, non-relational databases such as columnar databases, time-series database, or message queue systems.

Our largest customers are always pushing the limits of the backend storage in terms of size of the data, speed of IO, as well as the number of concurrent transactions. Performance, reliability, and scalability are always at the core of our work. 

You will use your experience building modern web technologies and your expertise in performance, architecture, and object-oriented design to push the boundaries of our platform.

You will also collaborate with cross-functional engineering teams to develop new and improve on existing platform features.

You will provide technical leadership and be able to coach and mentor other software engineers in different methodologies

You will provide perspective on leading industry trends, recommendations on new and emerging technologies, and are able to resolve complex technical problems

Qualifications

6+ years software development experience including: 

• Expert level understanding of best practices for object-oriented and modularized software. 
• Expert level understanding of web technologies: HTTP and backend programming of web applications
• Expert level understanding of concurrency and multi-threaded applications
• Relational Database Expertise: Developing on, troubleshooting and optimizing performance
• Demonstrated success completing complex projects, on time
• Experience developing web applications at scale 
• Experience with troubleshooting difficult production issues e.g. memory leaks, network problems, intermittent failures, etc. across the stack

It'd be even better if you have: 

• Experience developing a platform
• Experience developing a database
• Experience working in a DevOps environment
• Experience working in a customer-focused environment
• Loves database technologies

ServiceNow Platform technology stack:

• Linux
• MySQL/Oracle
• Java
• Tomcat
• JavaScript (Server side and Client side)

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.