Staff Business Data Analysis

| San Diego, CA
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Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Overview

The Customer Success (CS) Data and Analytics team has an exciting opportunity to improve customer experiences using analytics. We are seeking a seasoned Staff Business Data Analyst who is a data-driven individual with excellent data and analytical skills, demonstrated leadership in their role, and a passion for delivering data-driven insights.

We have an exciting opportunity to drive the analytics behind how we manage and utilize our tax and accounting professionals and the expert platform to help our customers. This role will partner closely with several Product Managers to produce analytics, insights, and reporting to support these needs. This role is expected to understand the business and draw from that knowledge to produce data-driven output to help multiple organizations leverage a powerful expert platform for customer success.

What you'll bring

  • 7-10+ years of experience working with data and analytics with knowledge of statistics
  • Highly proficient in SQL, Data Visualization software (e.g. Qliksense, Tableau), and Excel
  • Excellent problem-solving and logic skills and end-to-end quantitative thinking
  • Ability to manage multiple projects simultaneously to meet objectives and deadlines
  • Outstanding communications skills with both technical and non-technical colleagues
  • Strong ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations
  • Strong organizational, time management and prioritization skills with extreme ownership required
  • Ability to adapt and flex given changing environments and priorities
  • Experience in a scripting language to automate and reuse code
  • Experience in defining metrics and instrumenting data tracking
  • Bachelor's Degree in Statistics, Economics, Mathematics, Data Analytics, Finance, Advanced Analytics, or related field. Master's Degree preferred.



How you will lead

  • Provides guidance and thought partnership to Business and Product Management leaders and stakeholders on how best to harness available data in support of critical business needs and goals and entrepreneurial guidance essential for appropriately interpreting and building on findings, and fully exploiting the insights revealed through the research
  • Leads the full cycle of iterative big data exploration, including hypothesis formulation, algorithm development, data cleansing, testing, insight generation/visualization, and action planning
  • Uses considerable expertise and independent judgment in collaborating with peers, data engineers, database managers, and business analysts in designing and implementing the research strategy needed to methodically and iteratively structure, extract, cleanse, sample, test, validate, and communicate data-driven insights from complex sources and significant volumes of data for complex and unique business problems
  • Applies proven methods and hacking skills in working with divergent data types, data scales, and big data (petabytes), to explore and extrapolate data-driven insights using advanced, predictive statistical modeling and testing applied to data acquired and cleansed from a range of sources (relational and non-relational NoSQL databases)
  • Mentors team members to answer ad-hoc analytic questions, contribute to decision-making through opportunity sizing, and train users to self-serve standard reports.
  • Establish data quality standards, troubleshoot data validation, proactively identify issues, and see them to resolution
More Information on Intuit
Intuit operates in the Fintech industry. The company is located in Mountain View, CA, San Diego, CA, Woodland Hills, CA, San Francisco, CA, Tucson, AZ, Plano, TX, Washington, DC, DC, Eagle, ID and New York, NY. Intuit was founded in 1983. It has 14200 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, OKR operational model, Team based strategic planning and Pair programming. To see all 33 open jobs at Intuit, click here.
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