Position Description:

1. Understand the system flow and be able to advise customer on flow and processes accordingly
2. Working with consultants, internal business partners to understand and identify system issues and provide timely answer. Ensure customers are kept informed of progress.
3. Handle escalated cases, providing timing and personalized support to the business partners
4. Ensuring all aspects of system's Service Level Agreements are fully met
5. Monitor major batch jobs and provide necessary support to ensure all jobs are completed within SLA
6. Determining the nature or likely causes of customer problems, recommending corrective action and guiding the customer through the necessary steps to a resolution
7. Participate in system development, involves in design, development, testing and deployment cycle
8. Participate in on-call rotation, after hours system maintenances
9. Analyzes existing programs or formulates logic for new systems, devises logic procedures, prepares flow charting, performs coding and tests/debugs programs.
10. Develops conversion and system implementation plans.
11. Prepares and obtains approval of system and programming documentation.
12. Recommends changes in development, maintenance and system standards.
13. Trains users in conversion and implementation of system.

Qualifications:
Position Requirements: Education

1. Bachelor's degree in Computer Science, Management Information Systems/Business Information Systems Engineering or equivalent experience. Master's degree preferred.
2. BS+ at least 4 years experience in Programming, MS+ at least 2 years experience in Programming

Technical skills:

1. Knowledge of software development life cycles namely Waterfall, Spiral and Agile.
2. Minimum of 3 years working experience in Oracle (9i, 10i) and UNIX platforms, preferred.
3. Demonstrated expertise with SQL, PL/SQL,UNIX Shell scripting, and Java.
4. Technical knowledge of IT standard programming languages and design methodologies and practices.
5. Knowledge of ERP and planning specific software (JDA, SAP, or Kinaxis Rapid Response) is preferred.
6. Experience with DevOps Process and popular DevOps tools, such as Git, Jira, and Jenkins is preferred
7. Strong analytical and problem-solving skills.
8. Experience with Python, ReactJS, NodeJS, JSF is an advancetage

Soft skills (Competencies):

1. Familiarity with semiconductor supply chain and business models preferred.
2. Off hours and weekend support required on a rotation basis (1-2 shifts per month)
3. Effective communication (oral and written) skills including problem solving, prioritizing and interpersonal relationship building.
4. Effectively interacts with business and technical audiences, tailoring the communication to multiple levels of audiences to achieve desired results
5. Ability to work effectively as a team member, across project teams, and independently.
6. Proven track record in working directly with clients to define technology solutions that enable their business objectives.
7. Provide limited Coaching and mentoring to inexperienced staffs.
8. Ability to demonstrate potential in leading technical discussions during analysis, design and troubleshooting issues.

onsemi is an Equal Opportunity and Affirmative Action employer. The Company maintains policies and practices that are designed to prevent discrimination or harassment against any qualified applicant or employee to the extent prohibited by federal, state and local laws and regulations. By way of example, discrimination on the basis of race (actual or perceived), ethnicity, color, religion (including any terms or conditions that would require a person to violate or forgo a sincerely held practice of their religion, unless it causes a bona fide undue hardship on the conduct of business), ancestry, national origin, citizenship, sex (including pregnancy, childbirth, or related medical conditions), age, marital status, sexual orientation, physical or mental disability, medical condition, genetic information (including test results), status as a protected veteran, uniform service member status or discharge status, political affiliation, union membership, gender identity or gender expression, certain arrest or criminal history records, homelessness, use of lawful products outside of work during nonworking hours, protective order status, or any other characteristic protected by applicable law is prohibited.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.

Please visit https://bit.ly/ApplicantPosters to review your rights as an applicant: EEO is the Law, Employee Polygraph Protection Act, Your Rights Under USERRA, Employee Rights Under the Family Medical Leave Act, EEO is the Law Poster Supplement/Pay Transparency Policy Statement, and Right to Work/E-Verify Poster.