Sr Supply Chain Analyst
Our Opportunity:
Chewy is looking for a Senior Analyst, Supply Chain to join our Middle Mile Integration team in Dania Beach, FL. You will be responsible for building the foundation and managing the integration of a middle mile transportation network. This will lead to a deeper Customer Experience by managing teams cross-functionally to align Technology, Operations, and Supply Chain on a shared strategic roadmap from creation to execution. You will use quantitative and qualitative customer data to uncover key insights that drive program strategy and prioritization. You will provide clear business and technical requirements, partnering closely with Design, Engineering, Customer Service, and Transportation to deliver new features that delight our customers as part of a dynamic, fast-paced team.
What You’ll Do:
- Work with Transportation and Operations to bridge technology gaps to improve service to Chewy’s customers
- Exhibit a strong sense of ownership, bias for action, and superior communication skills; be willing to roll up your sleeves to get the job done.
- Have a passion for delivering an industry leading customer experience.
- Utilize data to understand customer behavior as well as business objectives; transform those insights into clear requirements for program enhancements and new features.
- Develop and maintain program road-map(s) ensuring your vision aligns with a best-in-class customer experience and broader business objectives; communicate road-maps clearly across the organization.
- Use both quantitative and qualitative reasoning to break down complex problems into actionable plans.
- Use Agile methodologies to deliver and iterate on new features at a fast pace.
- Guide cross-functional teams of engineers, designers, and analysts playing a key role in organizing and communicating their work across the organization.
- Monitor performance of your program(s) and measure impact of enhancements; communicate impact clearly across the organization and use to drive prioritization.
- Position may require travel
What You’ll Need:
- 1+ years experience in eCommerce, Transportation or Operations industry.
- 1-2+ years work experience with SQL
- 1-2+ years work experience with Python a plus.
- Familiarity with Power BI and/or Tableau a plus.
- Understanding of different database technologies (i.e Vertica, SQL Server, Snowflake etc).
- Excellent analytical skills with demonstrated experience turning data into actionable insights.
- Deep understanding of business strategy and metrics.
- Passionate about building functional and engaging customer experiences.
- Cross-functional leadership experience.
- Ability to multi-task and work well within a dynamic, fast-paced organization
- Strong interpersonal skills and a positive, people-oriented attitude.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact HR at chewy dot com
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