Sr Staff Business Systems Analyst at Dexcom (San Diego, CA)

| San Diego, CA
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About Dexcom

Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company's inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported expected full-year 2021 revenues of $2.48B, a growth of 27% over 2020. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 6,000 people worldwide.

Position Summary:

The PLM Architect will lead the ongoing configuration and support of our Oracle Cloud PLM ecosystem. The candidate will have a record of success in improving processes and supporting users. A successful PLM Architect will work closely with functional leaders, organizational units, and subject matter experts to identify, configure/develop and deploy new business processes. This role will require skillsets which include technical team lead, technical implementer, and business analyst in a fluid environment and work with business stakeholders and technical peers for the executing on the day-to-day configuration, support, maintenance, and improvement of our PLM platform.

Essential Duties and Responsibilities:
  • Using in-depth knowledge of the Oracle PLM Applications, as well as industry best practice expertise, consults with clients to provide cost effective solutions to client business scenarios.
  • Works collaboratively with project team and business stakeholders to develop, test, and implement Oracle Cloud PLM solutions.
  • Gather business requirements through business process workshops. Refine customer requirements in detail, document and present to the stakeholders/steering committees for approval. Analyze current systems and data recognizing the need for systems enhancements or modifications if necessary.
  • Create solution patterns and standards for Oracle PLM application capabilities and work with project teams to ensure successful implementation and refinement.
  • Research new innovations in the market and cloud services to improve our PLM platform. Perform technology and product assessments to recommend changes to our target architecture and roadmap.
  • Work with technical teams to lead the development of POCs or pilots to evaluate and test new technologies/services/capabilities. Help drive a culture of "continuous learning" and "fail fast".
  • Develop and maintain current and planned state architectural blueprints that are aligned with the Information Technology strategy
  • Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions
  • Work with Oracle to resolve service requests
  • Conference Room Pilots (CRP) and User Acceptance Testing
  • Go-Live preparation and cut-over support

Required Qualifications:
  • 5+ years of Experience in PLM implementation
  • Strong expertise and Experience in implementing Oracle PLM Cloud solution suite
  • Extensive Knowledge of working with FBDIs
  • Experience with core PLM capabilities such as Bill of Material and Engineering Change Management
  • Strong PLM solution development experience with proven abilities in defining and delivering scalable and sustainable solution architecture in large PLM implementation programs
  • Ability to work effectively with on-shore/off-shore team environment.
  • Familiarity with Agile (Scrum) project management methodologies.
  • Strong analytical, problem-solving and communication skills.
  • Demonstrated understanding of customer service processes, operations, and procedures.

Preferred Qualifications:
  • Prior experience working in regulated industry (Medical Device or Pharmacy)

Functional Description

Analyzes complex business problems to be solved with automated systems. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner. Configures system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues.

Functional/Business Knowledge

  • Possesses expert knowledge of leading technical areas.
  • May be externally recognized as an expert in technical field.


  • High level of understanding of solving unique problems where analysis requires an in-depth evaluation and may impact future concepts or technologies.


  • Exercises independent judgment in developing methods, techniques and evaluation criteria for obtaining results.
  • Demonstrates ability to discover and identify processes, novel science and technology which lead to increased productivity and results.


  • N/A

Field Sales

  • N/A

Experience and Education

  • Typically requires a Bachelors degree in a technical discipline, and a minimum of 13+ years related experience or a Masters degree and 8+ years equivalent industry experience of a PhD and 5+ years of experience.

Workplace Type

  • The Workplace Type for this role is Flex. Based on the nature of your position you will be working onsite approximately 2-3 days per week from collaborative space and hoteling desks at our Dexcom sites. You will need to be located within commuting distance (typically 75 miles/120km) of your assigned Dexcom site.
More Information on Dexcom
Dexcom operates in the Biotech industry. The company is located in San Diego, CA, Mesa, AZ, Portland, OR and Dania Beach, FL. Dexcom was founded in 1999. It has 3973 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 76 open jobs at Dexcom, click here.
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