Sr Software Systems Business Analyst at Dexcom (San Diego, CA)

| San Diego, CA
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About Dexcom

Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company's inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class-while empowering the community to take control of diabetes. Dexcom reported full-year 2020 revenue of $1.9B, a growth of 30% versus 2019. Headquartered in San Diego, California, with additional offices in the U.S., Europe, and Asia Pacific, the company employs over 6,000 people worldwide.

Position Summary:

The Business Analyst will play a key role as subject matter expert on business processes in manufacturing that interact with customized manufacturing software systems and Siemens OpCenter manufacturing execution systems. This role operates in a scaled agile framework and in a global manufacturing software system team. This individual will plan, analyze, and/or implement efficient and sustainable IT and business system solutions to support manufacturing operations. This individual will work with Manufacturing, IT, and Quality to optimize manufacturing processes and systems to drive business process improvements, system automation, continuous improvement, and other duties associated with multiple sites production support.

Essential Duties and Responsibilities:
  • Engage in and facilitate stakeholder discussions to understand, analyze and document business requirements, business processes, and technical specifications
  • Gather high level and detail requirements and collaboratively author details requirement and design specifications
  • Participation in the process of collection of requirements and writing of validation documents
  • Develop effective user stories and own the backlog
  • Conduct process modeling in Camstar based on the operations requirement
  • Conduct solution assessments, design localization solutions to ensure that functional and technical specifications meet the business needs
  • Combining global solution and reusable components for integration of system, machine and user interfaces, as well as modeling design to meet the business requirements
  • Create, review test plans and scripts, conduct testing of the solution to ensure the functional and technical specification are met
  • Modify or build new configurations in the MES solution to support continuous improvement to manufacturing processes
  • Assist with UI design and development, integration definition to support interface requirements
  • Participate in activities required to support production, including but not limited to troubleshooting, investigations, MES users support, periodic reviews, root cause analysis, preventive and corrective actions.
  • Create presentations to help communicate complex technical, organizational, and project concepts and status
  • Capacity to see the big picture and develop plans with a global mindset
  • Support inspections and site audits as needed.
  • Ability to quickly learn and adapt in a demanding and fast-paced environment.

Experience and Education Requirements:
  • Typically requires a Bachelor's degree in a technical discipline, and a minimum of 5-8 years related experience or Master's degree and 2-5 years equivalent.

Required Qualifications:
  • 5+ years of applied experience in manufacturing and MES technologies, including automated data collection, visualization, quality and efficiency
  • 3+ years of experience with Siemens Opcenter (Camstar)
  • 3-5 years of experience in MOM/MES applications, integration with other major plant floor and / or enterprise applications, for example, APS, PLM, ERP, SPC and shop floor manufacturing equipment
  • Excellent written, verbal and team skills
  • Ability to clearly communicate technical concepts to both technical and non-technical users
  • SDLC and project management skills
  • Experience working in cross-functional teams to drive and influence changes and improvements

Desired Qualifications:
  • Experience working in Medical Devices Manufacturing Industry

Functional Description

Analyzes complex business problems to be solved with automated systems. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner. Configures system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues.

Functional/Business Knowledge

  • Possesses broad understanding of technical principles and theories. Ability to synthesize external data and research findings for application that may impact technical objectives.


  • Demonstrates successes in technical proficiency and independent thought. Works on complex problems in which analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.


  • Exercises good judgment in selecting methods and techniques for obtaining solutions.
  • Normally receives little instruction on day-to-day work, general instructions on new assignments.


  • N/A

Field Sales

  • N/A

Experience and Education

  • Typically requires a Bachelors degree in a technical discipline, and a minimum of 5-8 years related experience or Masters degree and 2-5 years equivalent industry experience or a PhD and 0-2 years experience.

Workplace Type

  • The Workplace Type for this role is Flex. Based on the nature of your position you will be working onsite approximately 2-3 days per week from collaborative space and hoteling desks at our Dexcom sites. You will need to be located within commuting distance (typically 75 miles/120km) of your assigned Dexcom site.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at [email protected].

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at [email protected].

View the OFCCP's Pay Transparency Non Discrimination Provision at this link.
More Information on Dexcom
Dexcom operates in the Biotech industry. The company is located in San Diego, CA, Mesa, AZ, Portland, OR and Dania Beach, FL. Dexcom was founded in 1999. It has 3973 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 33 open jobs at Dexcom, click here.
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