Chewy
We're on a quest to help people connect through pets.
Boston, MA

Sr. People Insights Manager (Boston, MA)

| Boston, MA
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Our Opportunity:

Chewy is looking for a Sr. People Analytics Business Partner to join our HR Operations Team. The position is based in Dania Beach, Florida and reporting to the Enterprise Analytics Executive Team. The Sr. People Analytics Business Partner is responsible for producing business-critical people insights which enable the HR organization to move faster and make better decisions through the successful delivery of analytics, reporting, and recommendations. This role will play an important part in driving Chewy’s people priorities forward while influencing the strategy and implementation of People Analytics in HR across the enterprise. This individual will need a mix of business analysis expertise, strategic thinking, data analysis, project management and executive presence. This role is an opportunity for a creative, self-starter to elevate the use of people data, and understand all aspects of what drives high performance at Chewy. Working closely with the members of the HR Leadership team, IT and other cross-functional stakeholders – you will focus on long- and short-term solutions converting data into actionable business insights within Customer Fulfillment. This includes accelerating time with stakeholder interactions, ad hoc reporting, statistical analysis, and automated visual insights.

What you'll do:

  • Oversee and project manage insights, visual dashboards and people related products with the support of the team's business intelligence team
  • Manage business stakeholder expectations and ad hoc requests by translating business questions into technical expectations outlining product timelines and expectations by being tactical and strategic
  • Report key insights by identifying patterns, relationships, and outliers "connecting the dots" for HR leaders to take action
  • Improving stakeholder experience by removing data limitations and influencing IT with potential new system solutions
  • Take lead to proactively reach out across the business encouraging problem solving collaboration across the enterprise
  • Influence leaders on their KPI and measurement approach by linking data sources and business questions
  • Get scrappy answering critical business questions, but influence long term automated solutions providing leading insights
  • Develop data driven compelling business cases, epics and user stories which support and prioritize HR Analytics initiatives
  • Collaborate with HR leaders and Centers of Excellence (CoEs) to develop the analytics strategic roadmap, product specifications, and develop tools which allow the ability to draw conclusion from data analysis to inform strategies, actions, and decision-making
  • Collaborate with members of HR to identify, standardize, and implement data & analytics solutions, including enhanced tools and process improvements
  • Work with IT partners to build and maintain the HR Datamart
  • Partner with the source system owners, and data management team to develop and implement Data Governance through partnering with key stakeholders

What you'll need:

  • Bachelor’s degree, masters preferred
  • 5-7 years of working experience. Preferably working in HR analytics, data analytics and visualization, business intelligence, or analytical consulting
  • 1-3 years of project management
  • Excellent verbal/written communication skills and effective presentation skills
  • Proven ability to use data, analytics, and business knowledge to solve complex business problems
  • Ability to effectively engage and influence across multiple levels within the organization
  • Experience working in a fast-paced environment (startup mentality)
  • Experience creating long term roadmaps and short-term tactical solutions for today
  • Experience working with technical teams
  • Proven track record of superior service delivery, building analytical expertise within an HR Function and change management in high-paced environment
  • Position may require travel

Preferred Qualifications:

  • SQL experience a plus
  • Advanced Excel skill, Tableau experience required and hands on experience with one or more BI platforms / visualization tools desired
  • System knowledge in Kronos, Greenhouse, Workday
  • Experience in text analytics or survey design
  • Experience in consulting or supply chain operations
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • PHPLanguages
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.

Greg

Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

At Chewy, one of our operating principles is Accelerate Time. We release new features weekly, fail fast, and iterate often to bring incremental progress quickly to our Pet Parents. Our success is driven by a customer first mentality, a culture of collaboration, and empowering individuals and teams.

Heather

Associate Director, Product Management

How does the company support your career growth?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!

Rich

Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What projects are you most excited about?

Collaborating with so many different teams on a daily basis and seeing how we all come together to help pet parents find the products that they need for their pets.

Victoria

Senior Integrated Marketing Manager

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