Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department OverviewThe Service Design Tools & Infrastructure team (SDTI) is a strategic component of Centralized Managed Support Operations (CMSO), responsible for providing exceptional Service Design & innovative technology solutions to enable and empower MSI Centralized Managed Support Operations meet and exceed customer's expectations
Job Description

We’re looking for a senior manager to join our SDTI team and help us accelerate our AI OPS roadmap, while maintaining a close collaboration with the operations and engineering team. From discovery through to delivery, you would be responsible for understanding use cases, quantifying value and lead a team of data engineers and data scientists to take it through execution.

​The ideal candidate has previously been in technical data and analytics management focused roles, and is now keen to be a strong enabler in delivery processes with an emphasis on communication and collaboration.

On a day-to-day basis, you will proactively work with Services Offer Management and Motorola Solutions Customer Operations to understand the voice of the customer and operational challenges, convert them into use cases tier to revenue and operational efficiencies and lead the team to execute on the initiatives.

In the first few months you will lead the team to build the overall Data Landscape and build a platform to Collect, Organize, Analyze and Act aligned the roadmap with technical capabilities and capacity,

Responsibility

• Lead a Team of Data architects and Data Scientists delivering AI Ops Initiatives

• Define and own the overall data landscape for Motorola Solutions Centralized Managed and Support Operations

• Build a platform, apply architecture related to data flows, integration, and storage of datasets of data from multiple source systems for consolidated views to support reporting, analytics, interfaces, and data science

Qualifications

• Overall 8 - 10 years of experience in Data Engineering and Data Science and leading large scale initiatives for Operations

• 5+ Years of Management experience

• Must have executed large data engagements from inception to production as an Data Warehouse architect

• Strong experience in event and performance management utilizing events, metrics, logs, traces in On Pren, Data centers and cloud environments

• Experience on discovery and data modeling for Telecommunications network and data center infrastructure

• Understanding of logical data models, including use case specific data models and the corresponding model for the data lake and other data repositories

• Sound understanding of predictive and prescriptive data modelling

• Experience integrating the requirements and activities of a Data Governance program into the data architecture in a sustainable methodology

• Iterative mindset with a bias toward action and improvement

• Ability to handle multiple competing priorities in a fast-paced environment

• Strong troubleshooting and analytical thinking skills

DB1

Basic Requirements

• Bachelors in Computer Science, Data Science + 10 years of experience in Data Engineering and Data Science and leading large scale initiatives for Operations

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.