This position is responsible for reviewing and identifying incoming customer claims and short payments for appropriate coding and assignment. Analyst works to determine and expedite resolution in accordance with established guidelines and controls. Engages in regular communication with internal and external customers. Supports efforts of Deduction Research Analyst in the dispute management process.

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia, we're as passionate about the outdoors as you are. And while our gear is available worldwide, we're proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: "It's perfect. Now make it better." As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

ABOUT THE POSITION

Columbia Sportswear Finance & Accounting teams oversee the financial health and forward strategy for a portfolio of four global brands. These teams exercise expertise across Compliance, Credit, Financial Planning and Reporting, Tax, Treasury, Procurement and Strategy. Advancing traditional Finance & Accounting functions, the organization is also driving exciting innovation in the application of advanced analytics and automated intelligence.

As Columbia's Senior Deductions Analyst you will be responsible for reviewing and identifying incoming customer claims and short payments for appropriate coding and assignment. You'll work to determine and expedite resolution in accordance with established guidelines and controls. Here you'll use your communication and interpersonal skill to engage with internal and external customers.

HOW YOU'LL MAKE A DIFFERENCE

• Maintain a thorough understanding of customer rules and the correlation to dispute management reason codes to ensure accuracy of coding, reviewing and coding all unidentified deductions or partial payments within SAP AR program and dispute management
• Work with team and cross-functions partners to fully understand the complexities and nuances customer accounts. Here you'll be responsible for obtaining supporting documentation for the claim/short payment from the customer, remittance advice and or web portal

• Update new claims within dispute management, assigning cases to appropriate team member for claim validation
• Prepare excel uploads for customer payment remittances to ensure proper dispute coding and repayment of denied residual items, and partner with AR Specialist for corrections/reversals of identified payment application errors

YOU ARE

• Proactive and assertive in follow through with customers and business partners
• A problem solver with a knack for negotiating and decision making
• Adept at prioritizing essential tasks to meet deadlines
• Customer centric and professional, demonstrating interpersonal communication skill and the ability to apply influence

• A trusted resource for Credit Team and cross-functional teams for dispute management

YOU HAVE

• Associate's degree in business, accounting, or related field, or equivalent work experience
• Proven credit and deduction experience
• Applied knowledge of credit and accounting practices, procedures, and policies
• Proficiency in Microsoft Office Suite including excellent Excel skills is necessary to include v-lookup and pivot tables
• SAP proficiency

To learn more about our hiring process during COVID-19, click here .

#LI-SR1

Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that strives to do the right thing.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

At Columbia Sportswear Company (CSC), we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. CSC believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. All employment is decided on the basis of qualifications, merit, and business need.