Sr. Data Analyst
The Sr. Data Analyst is an important role within the Data Operations team that supports our ability to operate as a data-driven organization by maintaining the integrity and performance of our Internal Marketing/customer information and providing data services across the organization.
Specifically, this role is responsible for ensuring we have a high-quality, accurate, consistent and complete data set that can be used for marketing outreach, managing sales processes, relationship management processes, and use of data for reporting and analytics purposes. This role will also be part of the team which provides general CRM data consultation and support.
Location Flexibility- RSM's candidate search for this position is nationwide. REIMAGINING FLEXIBILITY- RSM's goal is to offer flexibility in when, where and how you work to help manage your unique professional and personal priorities while still delivering excellent RSM experiences for your clients, colleagues and communities.
Essential Duties:
- Maintain/update/create technical specifications (ex.data mapping, data flows, and data profiling) 25%
- Perform regular data audits and address any gaps identified. Seek data quality feedback from IMC and CRM users to ensure a continuous focus on data quality improvements. 20%
- Partner with internal and external teams on data governance tasks. Communicate status.20%
- Perform data loads, reconciliations, data merges, deduping, list bumps, and archiving of customer records. Write queries and or ETLS to deliver these items. 15%
- Provide marketing program and sales support including campaign setup and consultation, marketing list generation and preparation, lead creation, and follow-up activity generation. 15%
- Other duties as assigned.5%
Minimum Qualifications:
EDUCATION/CERTIFICATIONS
- BA/BS degree or equivalent practical experience.
TECHNICAL/SOFT SKILLS
- Excellent customer service skills with ability to manage stake holder expectations and interact with team members across all levels of the organization
- Detail oriented with exceptional organizational and prioritization skills
- Ability to work in a fast paced and everchanging environment
- Ability to clearly communicate and explain complex data requirements to cross-functional teams
- Self-starter with ability to work both independently and within a collaborative team
EXPERIENCE
- 2-3 years deep Dynamics CRM/365 experience
- 2+ years minimum in a data management, data quality or data operations role
- 2+ years SQL experience preferred
- 2+ years proven customer service skills
- Project management experience is preferred
LEADERSHIP SKILLS
- Experience leading meetings and presenting information to others is preferred
In accordance with applicable law and RSM policy, prospective hires will be required to demonstrate that they have been fully vaccinated for COVID-19 . If not vaccinated for COVID-19 they must qualify for an accommodation to this vaccination requirement o r participate in testing .
If you are located in New York, pursuant to current applicable law, you will be required to be vaccinated to enter the New York office and testing is not an option to enter the New York office.
You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.
Experience RSM US. Experience the power of being understood.
RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.
Job ID: req24100
Line of Business: Internal Client Service
SubFunction: Marketing and Communications
Job Type: FullTime
Req #: req24100
Location: Minneapolis, MN US
Region: National
Job Category: Marketing
Employment Type: Experienced
Degree Required: Bachelor
Travel: Yes