Sr. Data Analyst, Strategy & Insights, Next Gen Operations
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
OVERVIEW
Instacart is seeking a Senior Data Analyst for the Operations team, focused on strategic insights and sales cycle support.
About our Operations team: The Operations team owns innovation in operations and works cross-functionally to bring new fulfillment solutions to the market. The Ops team is charged with creating step-change improvements in growth, customer experience, profitability, and shopper experience as we solve the challenges of tomorrow across our multiple operating models.
Highlights:
Help to define the direction of NextGen Operations by generating inventive and deeply researched business cases; drive sales cycle success through crisp and clear communication of deeply researched analyses; drive continuous improvement across all surface areas
ABOUT THE JOB
- Partner closely with all arms of our org to conduct quantitative research and analysis requiring complex data retrieval that results in compelling business cases for our team
- Support our sales cycles through thoughtful research, cross-functional collaborations, and exceptional written and verbal communication
- Identify and triage key questions, issues, and roadblocks facing the company using your business acumen and experience
- Collaborate with an array of cross-functional teams and serve as a strategic thought partner as we build, scale, and optimize critical new fulfillment solutions in partnership with our retail partners
ABOUT YOU
- 5+ years of experience in consulting, finance, corporate strategy, operational excellence, or another quantitative and relevant field.
- Advanced capabilities in SQL, Microsoft Excel, and data visualization tools, e.g., Periscope, Tableau, etc.
- Experience translating data into insight: you can take a database of thousands of records and translate it into actionable insights.
- Strong communication skills: while you’re fluent in Excel and SQL, you can still speak the language of operations and continuous improvement to internal and external stakeholders
- Experience in process improvement: you have familiarity with lean concepts: DMAIC, PDCA, etc., and are energized by always finding ways to make our processes better.
- Fluent in all forms of data: you understand how different KPIs interact with each other and can predict the cascading effects one process change may have on a set of metrics.
- Positive and energetic attitude: Even the most demanding stakeholders can’t get you down, you can keep a smile and a hard-working attitude through even the most demanding moments.
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Accommodations & Accessibility
At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.