Sr Data Analyst, Product Analytics

| Remote
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Are you passionate about leveraging data to solve interesting business problems? On a daily basis we collect and analyze millions of data points to help to solve the problems of parking. We’re looking for a Sr. Data Analyst to join our growing Business Analytics team and help us make it faster and easier for people to get where they need to go.

The Business Analytics team at FLASH owns the flow of data from its raw state in our data warehouse to the BI tools and data products that consume it. This means our analysts are regularly building/updating ETLs and data models via SQL, surfacing data in our BI tools via dashboards and interactive data products, and working with stakeholders across multiple departments to formulate goals and build a deeper understanding of our two-sided marketplace. Your day-to-day work will be SQL heavy, but will also require you to operationalize ambiguous business problems into answerable questions, translate the data you pull into effective visualizations, and clearly communicate key findings. 

This role in particular will be primarily focused on product analytics, which means working on things like goal/KPI setting, visualization and analysis of product funnels, segmentation and user personas, performance-based alerting, A/B testing, and much more. We're in an exciting and rapidly evolving industry that requires constant innovation, evaluation, and iteration. Help us perfect the parking experience and make an impact on the industry!
#LI-Remote

What you'll be doing

  • Work with variety of data sources - extracting knowledge and actionable information from massive datasets
  • Build and flesh out data models in our Redshift database for use in regular and/or automated reporting and analysis
  • Expand the breadth of questions that internal stakeholders can solve independently by adding on to and refining our heavily-used BI tools, Looker and Tableau
  • Be a thought leader and close partner with internal stakeholders to help them build creative solutions to business problems with the help of data
  • Work with product managers and engineers continue the standardization and evolution of user event tracking, enabling complete analysis of user behavior across our wide spectrum of products
  • Continuously strive for a deeper understanding of our business drivers
  • Convey your work and results to a wide variety of internal and external stakeholders – nerds and non-nerds
  • Evaluate process inefficiencies and identify areas where you can create, automate, and develop tools (SQL-based or otherwise)
  • Diagnose data-related bugs in our SQL code and ensure they are resolved in a timely manner
  • Support the business with ad hoc and regular reporting
  • Contribute to project prioritization and development of the Business Analytics roadmap
  • Mentor fellow analysts, as needed, in both technical and strategic skills

What you bring to the table

  • 4+ years supporting product (preferred), marketing, or other business operations in a professional analytics capacity
  • A love for insights, innate curiosity, and a deep desire to find ways to create value
  • Very strong communication skills with both technical and non-technical audiences
  • Passion for automation
  • Comfort in a complex data environment and understanding of data structures
  • Fluent in SQL and Excel (experience with Python or R is a plus, but not expected)
  • Experience with some flavor of data visualization (we use Looker and Tableau)
  • Familiarity with transactional and data warehouse environments (Postgres, Redshift), as well as data modeling for facilitating easy-to-access insights
  • The business sense to understand why you're pulling data and whether it seems accurate...not just pulling it
  • You like to formulate the right questions versus just seeking answers to make sure the best and smartest decisions get made

What you get

  • The tools - or additional tools, if need be - to get the job done
  • A data engineering team to help you get clean, reliable data and maintain the ETLs you build
  • Solve big problems across departments and for leadership
  • High functioning, collaborative, and capable teammates with a desire to both share their knowledge and learn from you
  • Opportunity to directly impact success for a rapidly growing business in a fast-paced industry


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • MarketoLead Gen

An Insider's view of FLASH

How would you describe the company’s work-life balance?

We promote and foster a work-life balance for all employees at Arrive. With flexible PTO and work-from-home policies we strive to create an environment that produces an equitable experience

James Lewis

VP, People

How do you collaborate with other teams in the company?

Collaboration is fundamental at FLASH. The organization is built on cross functional partnerships and collaborations. There are plenty of seats at the table, with stakeholders and leaders intimately involved in the storming, forming, and norming stages.

Peter Najera

Program Manager, Mobility

What does career growth look like on your team?

Career development for every member of the Operations team is a top priority. Our team has direct communication with our customers and partners, so we understand what it means to be customer-centric. This experience is highly valued at FLASH, evident in the promotions of many Ops teams members to other areas of the company over the years.

Ryan Kern

VP of Operations

What is your vision for the company?

The world of transportation is going to change fast in the coming years - with autonomous, electric and connected vehicles, hyper-fast trains and flying cars! We will connect that world to the space around it - helping cars of the future get from A to B with ease and get serviced, charged or simply park for a few hours waiting for the next ride.

Dan Roarty

President

How has your career grown since starting at the company?

With FLASH rapidly growing, there is a lot of room to learn and acquire new skills. FLASH gives myself and my colleagues the room they need to grow into their next roles and is invested in its employees being successful.

Mayday Karugarama

Contracts Manager

What are FLASH Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Arrive employees are welcome to contribute the maximum yearly amount allowed by the IRS.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
FLASH offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
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