Spectrum
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Sr Commissions Systems Consultant

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JOB SUMMARY
This role is responsible for supporting the design and configurations of our compensation systems. Partner with internal key business and functional stakeholders as well as external system vendors to understand business objectives, requirements, and system delivery capabilities to provide effective system solutions. Hands-on configuration experience with the Synygy and PeopleFluent systems is highly desirable.
MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Business/System Analyst role in configuration and change management of primarily commission plan components in Synygy. May also assist with workflow and system design of performance management as well as bonus and salary increase calculations in PeopleFluent.
  • Identify, prioritize, and execute on system enhancements to continuously improve the end user experience.
  • Partner with the key stakeholders to identify, analyze and document new business requirements and translate them to functional system requirement specifications.
  • Complete system configuration changes and manage vendor partners' assistance on configuration support when we outsource them. Develop, document and perform system and user acceptance tests.
  • Serve as a liaison among HR, IT, HRIS, Payroll, and key business stakeholders to provide systems support and to fully leverage our systems capabilities to meet the needs of the business and our workforce.
  • Provide escalated system support and troubleshoot issues for internal system administrative users in the Compensation and Talent Planning Department.
  • Perform other duties as requested.


REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

  • Ability to take initiative and work in a highly dynamic environment
  • Ability to handle multiple projects under tight timelines
  • Ability to work comfortably with technical and non-technical individuals
  • Ability to synthesize business issues into technical solutions and to document and execute system requirements
  • Demonstrable understanding of business analysis and system/process design skills
  • Strong technical skills with concentrated abilities in relational database and compensation system configurations
  • In-depth understanding of the movement of sets of data, master systems and downstream systems and the way data sets are related to one another


Education
Bachelor's degree in Computer Science, MIS, Business, or equivalent work experience and/or certifications
Related Work Experience

  • 5+ years of Business/Systems Analyst experience
  • Minimum of 3 years of configuration experience with tier one commission systems such as Synygy, Callidus TrueComp, Xactly, Oracle Incentive Compensation module


PREFERRED QUALIFICATIONS

  • Experience with Synygy or other comparable sales commission system is strongly preferred
  • Experience with PeopleFluent or other comparable compensation system preferred
  • Working knowledge of sales commission plans and compensation processes
  • Exposures to major billing and CRM systems (Salesforce, Siebel, and CSG preferred)
  • Telecommunications/Cable industry experience preferred


WORKING CONDITIONS
Fast-Paced Office Environment
HCP355 293957 293957BR

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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