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Sr. Business Systems Analyst

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Who We Are:
At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences.
The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. The Enterprise Technology organization drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.
Disney's Enterprise Technology Identity and Access Management (IAM) group is responsible for providing a Core IAM ecosystem of products and platforms in use across the company by cast members, employees, and partners within Disney's business segments (DMED, DPEP, Studios, DGE) and Corporate functions. Our vision is to provide modern Identity and Access Management capabilities and services that are simple, seamless, and secure to protect our workforce, our data, and our brands.
What You Will Do:
The Senior Business Analyst is responsible for translating business requirements into user stories and outcomes for development, testing, and implementation. They act as Product Owners, serving as a voice of the customer within the engineering team and prioritizing the team backlog to streamline the execution priorities. They play a significant role in quality control, by establishing acceptance criteria, ensuring both functional and user-acceptance testing, and evaluating completed stories according to the definition of "done". They demonstrate customer centricity and service orientation, by building collaborative relationships across the enterprise and ensuring the delivery of quality product that delivers the desired business outcomes.
Responsibilities:

  • Ability to manage, report, correlate, and analyze large sets of data for analysis and decisioning purposes
  • Acts as subject matter expert with internal stakeholders and the assigned product or product areas
  • Manage own work to deliver according to project schedules
  • Collaborate with technology and end-user communities to understand business process and elicit, define, and document requirements
  • Write well-defined user stories and acceptance criteria based on established requirements
  • Evaluate the delivered stories against the definition of done and the established acceptance criteria
  • Collaborate with business partners on implementation, including training, change management, and communications
  • Serve as an escalation point for difficult problems and complex inquiries


Must Haves:

  • 5+ years' of experience in a business systems analysis role
  • 2+ years' of experience participating in Identity and Access Management and Cybersecurity projects
  • Demonstrated experience leading small teams to deliver projects and business outcomes
  • Experience with agile software development methodologies (PMI-ACP, SAFe Agilist, ICP-ACC, etc.)
  • Familiarity with Python/R or other statistical programming languages
  • Familiarity with data exploration and data visualization tools like Tableau, Jupyter, Power BI, etc.
  • Familiarity and experience with Identity and Access Management (Single Sign-On, Authentication, Authorization, User Provisioning, Privileged Access Management, and Identity Data) services and products (Ping, Azure AD, Okta, etc.
  • Agile product owner certifications (CSPO, SAFe PO/PM, etc.)


Education:
BS in Computer Science or related discipline; Master's preferred.

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Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • JSFFrameworks
    • MeteorFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks

An Insider's view of The Walt Disney Company

How does the company support your career growth?

Over my 13 years with the company, I’ve had passionate leaders and colleagues with diverse backgrounds who have taught me and given me opportunities to expand into areas I never thought possible. You have the freedom to take career risks and apply your previous experience in ways you may not anticipate.

Chase

Product Management Director

What is your vision for the company?

Disney has always been at the heart of the evolution of the media industry, and technology is an essential part of that. The way that we tell and consume stories in the future is going to be completely different than it is today, and The Walt Disney Company is uniquely positioned to shape and create that future.

Jamie

SVP/Chief Technology Officer, The Walt Disney Studios

What are The Walt Disney Company Perks + Benefits

The Walt Disney Company Benefits Overview

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more. Together, these rewards make up a comprehensive package that help you live your best life, grow personally and professionally and take advantage of the special extras that only Disney can provide.

Eligibility for certain reward programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement.

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days

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