Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

• Gather business requirements for operational monitoring requests from stakeholders, work with data and IT partners to translate business requests into data and monitoring solutions
• Lead meetings with clients to provide details on our specific product/services and gather requirements
• Oversee operational monitoring and controls activities for assigned areas of responsibility to ensure deadlines are met in accordance with business compliance monitoring work plans
• Identify and resolve technical and operational production problems for assigned areas of responsibility
• Diagnose process improvement opportunities and recommend solutions
• Track and report on operational execution and monitoring action plan commitments and progress for assigned areas of responsibility
• Analyze and understand regulatory and contractual requirements to business operations in developing and managing internal production control plans
• Create documentation to support monitoring and issue resolution activities
• Support testing plans, process documentation and functional specifications for new and existing EDI mappings and workflows
• Ensures completion of end-to-end testing for all clients, including troubleshooting
• Provide short-term post-production support and execute cohesive hand-over to production support
• Work cohesively with contacts across technology, implementations, operations, and product

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Undergraduate degree in Business, Finance, Health Administration or equivalent experience
• 5+ years of experience related to business analysis, healthcare operations, process improvement, or project management
• 5+ years of experience working directly with large, complex, high volume data sets, data systems, and integrated systems
• Previous experience with defining and implementing operational control and monitoring mechanisms in a heavy transaction-based environment

Preferred Qualifications:

• Lead discovery sessions with clients and provide solution recommendations
• Demonstrated analytical skills and ability to translate detailed plans and findings for executive audiences
• Demonstrated ability to work collaboratively across a large, highly regulated environment
• Experience with business intelligence/visualization software for reporting (preferably Qlik or Power BI)
• Working knowledge of relational databases, database structures (SQL, Oracle, Teradata)
• Foundational knowledge for executing SQL queries
• Knowledge of ANSI X12 Standards
• Self-motivated and directed
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Excellent analytical skills, with the ability to present fact-based recommendations in a clear, logical, and concise way: 'tell a story' with data

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Colorado, Connecticut or Nevada Residents Only : The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut/Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.