Purpose of the Role:

This position plays a key role in creating and implementing our value creation system (focusing on strategic planning, capital allocation, incentive development, and continuous improvement) that supports the continued growth of Pampered Chef and ensures we achieve our short-term and long-term strategic objectives.

Partnering across the organization and working with Pampered Chef’s senior executives, this team member will support the annual strategic planning process with analysis and recommendations, implement and manage the development of our key performance indicators (KPIs), and drive a continuous improvement culture through the deployment of our problem-solving system.

The Operational Excellence Team functions as internal consultants – partnering across the business to deploy tools and processes that enable the organization to achieve our annual commitments to Berkshire Hathaway as well as our longer term, strategic growth objectives.

 Key Responsibilities:

• Self-starter that is willing to learn and implement our Value Creation System which is applicable across industries and situations
• Key influencer of the development, refinement, and implementation of Pampered Chef Value Creation system that combines strategic planning, KPI deployment, capital allocation, and a continuous improvement problem solving culture
• Own our global coworker incentive development process (Management by Objectives) and partner with the entire organization to design effective incentives for our internal coworkers that deliver positive outcomes
• Act as an owner by finding opportunities to create value across Pampered Chef – this role is expected to work without much supervision and is empowered to take initiative to improve the customer experience and our operating margin
• Partner with key stakeholders across the business to continually challenge current assumptions, develop robust business cases, improve processes, and make data-driven decisions
• Partner with the Strategic Analytics department to deliver critical analysis to support strategy development and deployment
• Be the main Finance liaison and thought partner to the Head of International Expansion and the Head of Sales to deliver critical analysis and recommendations
• Support the development of our problem-solving culture that is tied to strategy deployment and our operating cadence (daily, weekly, monthly management)
• Partner with teams to develop a Kaizen process and roadmap that delivers sustainable improvement

Competencies for Success:

• Strategic Mindset
• Business Insights
• Self Starter
• Builds Networks 
• Cultivates Innovation 
• Problem-Solving Mentality 

Measures of Success:

• Quality and timeliness of KPI deployment, continuous improvement, and business case development processes
• Quality and timeliness of problem-solving deployment to achieve our annual operating plan, high priority KPI targets, and our objectives for our strategic breakthrough initiatives
• Overall progress in supporting the continued growth of Pampered Chef by developing a strong senior leadership team trained in our Value Creation System

Education & Experience:

• Bachelor’s degree or higher in an analytical area such as Finance, Business, STEM, or similar
• History of developing deep partnerships with team members outside of your immediate department to create value
• 3+ years of professional experience in creating value in organizations through data-driven decisions making, analytics, process improvement, and problem-solving

About Pampered Chef:
Established in 1980 by Doris Christopher, Pampered Chef is a global marketing enterprise and a proud Berkshire Hathaway company since 2002. We develop a multi-purpose, high-quality and unique kitchen product line that includes time-saving kitchen tools, cookware, cutlery, stoneware, and pantry products serving millions of customers around the world. We support a large network of independent consultants with their direct sales efforts in addition to our corporate ecommerce business.

We celebrate the power that mealtimes have to become something more: a way to transform relationships, share stories, create traditions, and build happier and richer lives. But, with today’s expectations, we know finding the mealtime win can be difficult. We’re here to help bridge that gap between the ideal mealtime and the realities of today. We do this through our distinctive, high-quality kitchen tools, parties that show you how to make delicious, timesaving recipes, and the opportunity to join our supportive international community of more than 50,000 consultants.

Pampered Chef is committed to providing a workplace where coworkers can do their best work, whether at home or in our Addison office location. This role will have the opportunity to work completely remote or collaboratively, both in our Addison office and virtually, with leaders, and cross-functional partners to measure, test, learn, and improve our customers’ mealtime journey.