Specialist, Business Insights at Nationwide (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
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If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you!

Compensation Grade (for internal use only): F3

This position can be 100% remote and preferably working AZ MST hours.

***NOTE*** This posting is for a Specialist, Business Application Owner working with our Business Intelligence partners in Technology.

This position will be responsible for breaking down and prioritizing requests from the business to our Technology partners. This requires communicating and coordinating efforts across a distributed team to deliver extraordinary care for our customers. The ideal candidate will be comfortable working with both technical and non-technical customers that could be either internal or external to Nationwide. This includes working with our off-shore resources, external vendors, business and Technology partners, and external customers.

As a Specialist, Business Application Owner, the candidate will have experience developing and administrating in various applications and languages. Some of these include:
  • Business Objects
  • InfoBurst
  • Tableau
  • SQL
  • Python
  • Databricks
  • Snowflake
Job Description Summary
We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Specialist, you'll actively participate in all phases of the financial and operational measurement life cycle. You will partner with internal customers in determining data and information needs and in identifying information to aid with decision making. You'll build statistical and visual solutions using sophisticated business intelligence tools. You will serve as the lead to others for information and data needs.

Job Description

Key Responsibilities:
  • Functions as the specialist in data extraction from databases, tables, data warehouses and other sources for applying in operational reporting and solutions. Develops, produces and maintains ad hoc and custom reports. Uses various data access tools to pull information for reports and solutions.
  • Builds and maintains relationships and serves as a trusted financial and operational measurement resource to clients, internal risk partners and other stakeholders.
  • Creates, packages and presents financial and operational measurement work by developing new statistical and visual solutions and using appropriate medium for relevant insights. Determines level of information needed based on business problems and customer needs.
  • Delivers on financial and operational measurement strategies for the business unit. Consults with business partners to understand, align and deliver measurement work that supports business objectives and priorities.
  • Builds business intelligence applications using statistical, database and/or general programming languages and tools. Leverage's technology for data management, report automation and/or ad hoc reporting for end users.
  • Assists other associates with preparation of reports and use of information systems, software and related sources of information. Trains other users on report preparation and data base access.
  • Leads and serves as a main point of contact for projects.
  • Monitors, reviews and analyzes the external environment to support the research and analysis done with data extracted from internal sources. Presents and discusses these findings with customers.

May performs other responsibilities as assigned.

Reporting Relationships: Reports to Manager/Director and does not have direct reports.

Typical Skills and Experiences:

Education: Undergraduate studies in computer science, management information, business, mathematics or related field with post-graduate studies preferred.

Experience: Six or more years of related experience with data visualization tools and problem solving; working with large customer and/or prospect databases; working with product, geographic, demographic data to create understandable and relevant measures. Professional experience in insurance, financial services or a related industry preferred.

Knowledge, Abilities and Skills: In-depth knowledge of business policies and procedures, customer service concepts and practices. In-depth understanding of and working knowledge to build and maintain ad hoc and standard reports, including data visualization and business intelligence tools. Strong communication skills to interact with others. Ability to understand business processes and the data produced by them. Understanding of functional and operational measurement needs, analyze data requests and interpret business problems into solutions. Ability to work under tight time constraints. Capable of developing distinctive and understandable data visualizations.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not eligible)

Working Conditions: Normal office environment. Occasional travel, non-standard or extended work may be required based on project needs.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
More Information on Nationwide
Nationwide operates in the Insurance industry. The company is located in Scottsdale, AZ and Columbus, OH. It has 29597 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 68 open jobs at Nationwide, click here.
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