Spark Technical Solutions Engineer (Product Support)

| San Francisco, CA
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Mission

As a Spark Technical Solutions Engineer, you will provide technical support for Spark Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance, knowledge, and expertise that they need to realize value and achieve their strategic objectives using our products. They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem.

The impact you will have:

  • Troubleshoot and resolve complex customer issues related to spark core internals, spark sql, structured streaming, Databricks Delta Lake and other data engineering and product areas.
  • Provide best practices guidance for custom-built solutions developed by Databricks customers
  • Provide suggestions for improving efficiency in customer-specific environments
  • Help with issues around spark/third-party integrations with Databricks environment
  • Demonstrate true and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests
  • Help create company documentation and knowledge articles
  • Be a true proponent of customer advocacy
  • Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs
  • Value collaboration and the importance of supporting your team and coach other team members
  • Participate in weekend and weekday on call rotation 

What we look for:

  • Minimum 3 years’ experience developing, testing, and sustaining Python or Java or Scala-based applications. High level proficiency needed with python/scala.
  • Experience in Big Data/Hadoop/Spark/Kafka/Elasticsearch data pipelines.
  • Solid experience with SQL-based database systems is preferred.
  • Linux/Unix administration skills is preferred.
  • Skills in Linux JVM, GC, Thread dump-based troubleshooting preferred.
  • Experience with AWS or Azure related services is preferred.
  • You have excellent written and oral communication skills.
  • Good technical skills in Programming, data structures and algorithms is preferred.
  • Demonstrated analytical and problem-solving skills, those that apply to a “Distributed Big Data Computing” environment.
  • Bachelor’s degree in Computer Science or related field is required.

Benefits

  • Comprehensive health coverage including medical, dental, and vision

  • 401(k) Plan

  • Equity awards

  • Flexible time off

  • Paid parental leave

  • Family Planning

  • Gym reimbursement

  • Annual personal development fund

  • Employee Assistance Program (EAP)

COVID-19 Vaccination Requirement

As a federal government contractor, Databricks requires new U.S. employees to be fully vaccinated against COVID-19. Proof of vaccination will be required as a condition of employment. Databricks will make reasonable accommodations based on medical conditions or religious grounds for qualified candidates in accordance with applicable law.

About Databricks

Databricks is the data and AI company. More than 5,000 organizations worldwide — including Comcast, Condé Nast, H&M, and over 40% of the Fortune 500 — rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark™, Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

More Information on Databricks
Databricks operates in the Analytics industry. The company is located in San Francisco, CA and New York, NY. Databricks was founded in 2013. It has 2200 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental insurance, Vision insurance, Health insurance, Life insurance and Mental health benefits. To see all 167 open jobs at Databricks, click here.
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