Disney's Media & Entertainment Distribution (DMED) Ad Platforms team is responsible for delivering global adverting technology solutions for Disney's Linear and Addressable channels, brands, and streaming services. With unmatched scale, premium content, and innovative capabilities, DMED Ad Platforms is the market leader in advertising. We build and maintain proprietary technology, ranging from ad serving and ad delivery, campaign management, data operations, reporting as well as all the internal and external integrations that come with evolving and maintaining a best-in-class video advertising business
The DMED Ad Platform Channel Operations team is looking for an experienced Data Analytics / Business Intelligence (BI) Solutions Engineer to be responsible for the day-to-day operations in our Data & BI channel. Our successful candidate has demonstrated experience operationalizing advertising data to resolve complex delivery issues and optimize the advertising pipeline. You will need proven leadership skills, a sense of urgency, experience with critical service operations, and the ability to problem-solve in high-volume, production environments. This is an exciting opportunity for a data-enthusiast to join the fast-paced, talented professionals on the Ad Platform team.
Responsibilities :

• Day-to-Day technical operations of the Data & BI channel
• Ensure monitoring and alerting on production services are in place and be available on-call for production incidents.
• Triage and troubleshoot operational issues, run point on escalations, and provide Tier 2/3 support
• Deliver on channel-specific key performance metrics (KPM) to track channel health and growth
• Maintain channel-specific operational playbooks
• Develop strong partnerships with ad sales, business intelligence, engineering, product management, and analytics leaders to drive focus on strategic and tactical channel objectives
• Maintain detailed operational documentation for both internal and external consumption
• Execute optimization and growth strategies, help manage key development milestones and deployments, and monitor effectiveness.
• Analyze and communicate the impact of key strategy, market, or product changes

Basic Qualifications :

• Bachelor's Degree or equivalent training or work experience
• 5 to 8 years of experience in customer relationship management, applications support, or development
• Experience delivering products in an agile software development environment including sprint work in Jira
• Excellent interpersonal skills with the ability to collaborate and partner across multiple teams and organizations
• Strong SQL experience including writing/optimizing complex queries against distributed data stores such as Aurora, Hadoop, Hive, Oracle, and Snowflake
• Demonstrated experience working with business intelligence tools such as MicroStrategy, Tableau, Business Objects, Looker, etc.
• Demonstrated ability to effectively communicate complex concepts to technical and unacquainted audiences
• Strong presentation and documentation skills including experience working with Confluence, PowerPoint, and LucidChart
• Strong analytical and critical thinking skills

Preferred Qualifications:

• Experience with digital advertising systems and ecosystems
• Experience using data analytics to triage and troubleshoot advertising workflows
• Experience with network topologies, systems architecture overviews, and entity-relationship diagrams (ERD)