Software Engineer - Uber AI Building Blocks at Uber

| San Francisco
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Uber AI's mission is to optimize and innovate Uber's products and business using machine learning and AI. The group consists of Uber's machine learning platform team which enables machine learning at scale, AI building blocks which enable product teams to build unique experiences and engagements with product teams on their business problems.

The group consists of machine learning engineers, mobile engineers, backend engineers and research scientists and engineers.

About the Role

As an engineer on the team, you will be building production systems to enable some of the most important parts of Uber's business - Fares, Matching, Safety, Pickup Experience, product recommendations. Our backend systems handle some of the highest data volumes at Uber, while needing to be reliable enough to support every single ride or eats experience. We power rich user experiences through personalized recommendations across Uber's products.

Uber is deeply rooted in the physical world -- our business requires a clear understanding of complicated real-world interactions and behaviors.

We create actionable insights that our partner product teams (Rider, Driver, Eats, Safety et al) use to improve customer and trip experiences using sensor data. We do this by researching new models and algorithms and building platforms to serve our insights to customers at Uber scale. We own the core location pipeline ("Blue-Dot") at Uber that drives decisions across systems like ETA, Traffic, Routing, Safety, Fares, Matching and more. We also work on creating foundational platforms that power user experiences through personalized recommendations across Uber's products and services.

What You'll Do

  • Collect and process location data at trip scale
  • Build backend systems & microservices that interact with other microservices behind our Matching, Fares, Map Matchings processes, product selection, Uber's Machine Learning stack.
  • Use analytics identify issues, root cause problems and validate solutions that improve our systems
  • Work closely with customer teams to productionize, integrate and validate systems end to end
  • Build realtime streaming+RPC systems to process and service inferences for various downstream customers (Customer Obsession, fares etc)
  • Work on data pipelines for machine learning use cases

Basic Qualifications

  • 3+ years of professional industry experience
  • Strong programming and debugging skills - joy of coding (we mainly use Go, Java & Python)
  • Experience working with data at scale, including experience with some or all of the following: Cassandra, Hadoop, Hive, Kafka, Flink, Spark, SQL

Preferred Qualifications

  • Experience with ML infrastructure and running models in production
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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

We encourage employees to “drive your growth” by learning through opportunities on the job. Formal training can’t often give you the scope to build, apply, and practice new skills in the way that learning by doing does. We believe that you can learn whatever you don’t know in an environment that fosters mentorship and feedback.

Becky Karsh

Head of People Development

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Diversity Program
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