SharePoint System Analyst at The Judge Group

| Atlanta, GA
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Location: REMOTE
Description: SharePoint System Analyst
Responsible for providing administration technical support and end-user support of SharePoint and Microsoft O365 and other communication productivity and collaboration platform and services (on-premises and cloud).

Accountabilities:

  • Provide timely and quality end-user and system administrative support for the Office 365 and other collaboration platforms.
  • Provide day to day system administration and support guidance to the Collaboration Systems Analysts.
  • Escalation point for Collaboration Systems Analysts for incidents and problems.
  • Provides 24x7 end-user and system administration incident and problem resolution services as required.
  • Analyzes end-user and collaboration requirements and implements approved recommendations.
  • Develop and improve and system administration and support processes and standards. Participates in the evaluation and design of new and existing communication productivity and collaboration products.
  • Follows quality assurance processes to ensure proper system operation optimum performance and absence of defects.
  • Participates in and provides the required support of collaboration projects. Lead small to mid-size collaboration projects and initiatives.
  • Prioritizes incidents and problems and manages escalation.
  • Works collaboratively with support staff technical staff and vendors to resolve incidents and problems.
  • Initiates root-cause analysis and solves complex end-user and system administration problems.
  • Tracks and trends problems and makes recommendations towards resolution. Creates and maintains documentation. Provides end-user and staff collaboration tools training as required.

Contact: [email protected]

This job and many more are available through The Judge Group. Find us on the web at www.judge.com
More Information on The Judge Group
The Judge Group operates in the Consulting industry. The company is located in Wayne, PA, Philadelphia, PA, Matawan, NJ, New York, NY, Waltham, MA, Providence, RI, Southfield, MI, Westerville, OH, Vienna, VA, Richmond, VA, Charlotte, NC, Atlanta, GA, Jacksonville, FL, Tampa, FL, Chicago, IL, St Louis, MO, Edina, MN, Kansas City, MO, Austin, TX, Dallas, TX, Bentonville, AR, Denver, CO, Phoenix, AZ, Irvine, CA, San Francisco, CA and Tacoma, WA. The Judge Group was founded in 1970. It has 1928 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Health Insurance Benefits, 401(K), Performance Bonus and Paid Holidays. To see all 396 open jobs at The Judge Group, click here.
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