ECS is a federal contractor. As such, we are subject an Executive Order requiring all employees of federal contractors to be fully vaccinated for COVID-19 by December 8, 2021. Therefore, by applying for this position, you understand that you will be required to verify that you have been, or will be, fully vaccinated by December 8, or to verify that you cannot be vaccinated due to a legally recognized exception to the vaccine mandate set forth in the Executive Order.

Note: An individual is not considered to be fully vaccinated until two weeks after receiving the second vaccine dosage in a vaccine regimen involving two vaccines.

The above does not apply to personnel applying to United States Postal Service positions, however, as an ECS employee you will be required to complete the ECS COVID-19 survey to be compliant with Executive Order 14024.

ECS is seeking a ServiceNow Business Analyst to work in our Washington DC office.

Job Description:
We are currently seeking a detailed, communicative, and enthusiastic ServiceNow Business Analyst. The candidate will be responsible for identifying business requirements, requirements management, functional design, developing agile stories, process design, testing, defining support procedures and supporting the implementation of ServiceNow

Required Skills:

• Must be a US Citizen
• Must have an Active Secret clearance
• Bachelor's degree or equivalent exp.
• 5+ years' business analyst experience
• 2+ years' experience with ServiceNow
• Experience managing client requirements and small teams
• Excellent analytical skills and business presentation skills
• Experience working in an Agile project environment
• Experience gathering and documenting client requirements
• Strong client interfacing skills: a positive attitude, highly motivated, excellent communication and interpersonal skills

Desired Skills:

• ServiceNow Certified System Administrator (CSA)
• ITIL v3 or ITIL v4 certification
• 3 plus years process consulting in ITSM, ITBM or equivalent

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3000+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.