Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

Senior Supply Chain Manager, Analytics

Sorry, this job was removed at 8:13 a.m. (CST) on Friday, June 17, 2022
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Our Opportunity:

Chewy is looking for an experienced Senior Analytics Manager to help manage the Transportation Operation processes and performance. This role includes working cross-functionally with network planning, FC Operations, middle-mile and small parcel carriers to drive continuous optimization within our fulfillment network. You will use quantitative and qualitative data to uncover key insights that drive network strategy and enhancements. The ideal candidate has shown success in diving deep, attention to detail, and continuous improvement. 

What You'll Do:

  • Develop input based KPI’s and goals to deliver clear actions to improve cost, service, and operational efficiency outcomes
  • Utilize data to identify opportunities to improve cost, service, and operational efficiency, transform those insights into clear actions, and drive alignment to implement and improve customer experience.
  • Work with transportation and operations to bridge and prioritize technology gaps and improve customer experience
  • Deliver bridging for KPI misses and action plans to close gaps.
  • Exhibit a strong sense of ownership, bias for action, and communication skills; be willing to roll up your sleeves to get the job done.
  • Have a passion for delivering an industry leading customer experience.
  • Monitor performance of your program(s) and measure impact of enhancements; communicate impact clearly across the organization and use to drive prioritization.
  • Position may require travel

What You'll Need:

  • Bachelor’s degree and 6+ years’ experience in eCommerce, Transportation or Operations
  • Monitor and improve the performance of the network by following and driving performance with existing metrics
  • Cross-functional experience
  • Support process improvements in warehousing and transportation operations with analytics
  • Ability to multi-task and work well within a dynamic, fast-paced organization
  • Strong written, verbal, interpersonal skills, and a positive, people-oriented, attitude.
  • Excellent analytical skills with demonstrated experience turning data into actionable insights
  • Self-motivated, high energy, proactive and possess problem solving skills
  • Advanced knowledge of MS Excel, SQL and Tableau. Knowing Python is a plus.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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