Senior SOC Engineer (Remote)

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Upgrade is a fintech unicorn founded in 2017. We are the fastest-growing company in the Americas (Financial Times). In the last five years, over 15 million people have applied for an Upgrade card or loan, and we have delivered over $10 billion in affordable and responsible credit. Our innovative Upgrade Card is the fastest growing credit card in America (Nilson Report). Combining the flexibility of a credit card with the low cost of an installment loan helps us redefine banking.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, one of the “Top Companies to work for in Arizona”, “Best Engineering Team" and we have received awards for being a best company for Diversity, Women, Culture, and Veterans.
 
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1300 talented and passionate professionals. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.

This is a remote position based in the United States. 

What You'll Do:

  • Enable a growing SOC to extend it's threat detection capabilities day to day
  • Document and escalate incidents that may cause ongoing and immediate impact to the environment
  • Determine tactics, techniques, and procedures (TTPs) for security tools
  • Mentor other SOC Analysts as needed as the team grows
  • Support the SOC Lead with roadmapping new security initiatives the team should be tackling
  • Apply MITRE ATT&CK and NIST evolving standards
  • Apply knowledge of the Cyber Kill Chain framework to extend the SOC's understanding of adversary TTPs
  • Work a rotating shift and on-call schedule as required

What We Look For:

  • 5+ years of relevant experience.
  • Experience with multiple SIEM solutions (Sumo Logic, Splunk, QRadar).
  • Experience with SIEM content engineering.
  • Experience creating runbooks/playbooks.
  • Experience interfacing with APIs and automating security processes.
  • Experience utilizing a major scripting language to automate security tasks and create tooling that enables security teams
  • Experience with Cloud Security.

Strong Plus:

  • SIEM vendor certifications.
  • General security tooling certifications.
  • Experience with Terraform.
  • Experience with Threat Hunting, Bot Mitigation, and Credential Stuffing.
  • Experience with Endpoint Detection & Response (EDR).
  • Experience with Akamai.
  • Experience securing Kubernetes environments.

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Candidate Location Eligibility:
San Francisco, CA

Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • PostgreSQLDatabases
    • ConfluenceManagement
    • JIRAManagement

An Insider's view of Upgrade, Inc.

How do you collaborate with other teams in the company?

I'm surrounded by so many smart, humble and passionate people, where I can learn and grow from everyday. With culture where everyone’s voice is valued and heard, this makes for a very collaborative and thriving workplace where you can grow. It is very empowering and it truly feels like we can achieve anything we, as a team, set our minds toward.

Nelson Lobo

Software Engineer

What are some things you learned at the company?

Since I started at Upgrade, I have been exposed to new technologies for test automation, infrastructure and code coverage, to name a few. I had some challenges in making our test framework more efficient and faster. This is another aspect of Upgrade that I love: there are always different projects to work on which means new learning opportunities.

Seti Momayez

QA Developer

What are Upgrade, Inc. Perks + Benefits

Culture
Eat lunch together
Daily sync
Open door policy
Open office floor plan
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend

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