Senior Research Scientist, Developer Insights Lab at A Cloud Guru (Remote)

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This position is also available for employment in these areas:
Remote - USA, Remote - Utah
Job Description:
We're looking for a Senior Research Scientist to join the newly-formed Developer Insights Lab at Flow. This lab will produce exciting research in topics such as Developer Experience, Developer Learning, and Developer Satisfaction that support Flow's mission to benefit developers at work.
We want to change how tech sees, values, and invests in developers and their success. To achieve this, we are building a research agenda that seeks out far-reaching, meaningful questions about how developers collaborate, create, and thrive. Researchers will partner with colleagues in areas such as Design, Product, and Engineering to identify important questions. Researchers will design, run, and publish mixed-methods research studies that reach an external audience in tech, growing our understanding of how to help developers thrive.
This role is a great fit for an impact-driven person who cares about putting research into the hands of people who will use it, who is motivated and passionate about the future of developer teams, and who is looking for a place where applied research expertise and evidence science skills can shine. This is an opportunity to join a foundational team in a growing research area, with colleagues who care deeply about the impact of research!
We are looking for quantitative, qualitative, and mixed-methods researchers. Ideal candidates may have a core set of qual or quant skills but should have experience collaborating on mixed-methods projects, and be skilled at proactively choosing methods suitable to applied contexts.
What we're looking for:
6+ years experience completing rigorous end-to-end research projects (from design through communication). We are especially interested in expertise in behavioral social sciences, including crafting and evaluating new methodologies, recruiting participants, creating and upholding ethical principles in research, and statistical analysis or in-depth qualitative analysis. As an expert research practitioner, you likely have a PhD in a field like Psychology, Cognitive Science, HCI, Information Science, Computer Science, or may have significant applied research experience. You share our dedication to building a learning culture, supporting the growth of teammates, and fostering vibrant research. We also value:
  • Experience with or domain expertise in developer teams, developer workflows, developer tools, or related topics. Ideally, you'll bring subject matter expertise in a topic that relates to our research agenda, such as software engineering team research, developer learning, developer productivity, developer satisfaction.
  • Dedication to equity in measurement, ethical research, and strong ability to craft psychologically safe, inclusive research which developers can trust and benefit from.
  • High skill at evidence-based reasoning with human behavior as it impacts our research questions. Your technical skills may be quantitative or qualitative, but you understand how to evaluate and choose research methods in the real world and can be an insightful voice for these choices. You think deeply about trade-offs in research and about operationalization and generalizability. You have experience dealing with complexity in measurement, and value educating and communicating on this to others.
  • For quantitative researchers, proficiency in R for statistical analysis & SQL. More important than specific tools is experience with research design and decisions such as data cleaning, data analysis, data extraction, performing statistical analysis, and generally working to transform large datasets into useful sources of insight for research questions. For qualitative researchers, proficiency in qualitative methods such as interviews, thematic analysis, trace measures, focus groups, participant observations. Expertise in community-based methods, longitudinal measures and causal inference with observational data is a plus.

We don't expect any candidate to match everything in this job description. Please feel encouraged to apply if you believe you are a strong fit. We seek to build a supportive culture for research that amplifies important perspectives in tech, and that includes recognizing diverse research areas, fields and experiences.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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An Insider's view of A Cloud Guru

What’s the vibe like in the office?

It is very open and laid back, but also fun! You can just tell that everyone is happy to be here. You can feel the positive energy. We all joke around, but we still get work done - and do it well. Everyone is really good at their job and really passionate. We kick some booty.

Montana

Finance Guru

What projects are you most excited about?

I’m thrilled to work on projects that offer custom solutions for our customers. Whether I’m curating content for their specific roles or partnering with Training Architects to build personalized webinars, each project is really special because it’s created specifically for our learners to support them in their day to day efforts.

Christina

Marketing Guru

What makes someone successful on your team?

Throughout the company everyone, regardless of the team they are on, strives to help each other. Technical Editors craft content from the perspective of the student. Video editors make content look amazing. Designers craft awesome images and designs to support our courses. If you have ideas, ACG is a place where everyone helps them come to life.

Karlos

Training Architect

What is your vision for the company?

Cloud is the future and we're here to send as many into that future as we can. We set them up to achieve remarkable things and build a brighter tomorrow. Our vision is to chart the course to cloud maturity for businesses and individuals. We accelerate their journey and power their competitive advantage.

Lady

Chief Doggo Officer

What's the biggest problem your team is solving?

It makes a difference when you can get out of bed in the morning selling something that’s doing actual good. Organizations all over the world, of all sizes, in every industry, are facing a major challenge and opportunity with cloud. We reach out to these businesses with real value, because we have a product they need.

Madeline

Sales Guru

What are A Cloud Guru Perks + Benefits

A Cloud Guru Benefits Overview

We treat our people well, simply because it's the right thing to do.

Culture
Volunteer in local community
To celebrate our value 'Be Hungry, Stay Humble' we plan a day of charity each year. We volunteer around the city, and are active environmentalists.
Partners with Nonprofits
Our vision is to enable anyone, anywhere to become a cloud guru. We live this by partnering with nonprofits like Women Who Code and gifting money to all employees to donate to charity.
Friends outside of work
Eat lunch together
Intracompany committees
We stay connected through our Culture Committees, A Proud Guru, Anti-racism DIG (Diversity and Inclusion Groups), and Women-In-Tech DIG.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
From ex-6th street bar owners to ex-Silicon Valley, our management team, lead by our fearless leader and President Katie Bullard, is not only diverse in gender, but also background.
Unconscious bias training
All employees go through unconscious bias training annually, as well as when they become a people manager and interviewer. Plus we have tons of bias reminders trickled into our day-to-day.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Our anti-racism and women in tech groups are the first of our employee resource groups. We also have A Proud Guru lead by our LGBTQIA community!
Hiring Practices that Promote Diversity
We use Greenhouse Inclusion which is paid software to help remove unconscious bias from our hiring practices.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Put aside up to $2,700 bucks to spend on yourself, or $5,000 on your dependents. $$$
Disability Insurance
Dental Benefits
A Cloud Guru pays for 100% of employee dental up to a cap dollar amount.
Vision Benefits
A Cloud Guru pays for 100% of employee vision, up to a cap dollar amount.
Health Insurance Benefits
We offer medical, dental, and vision insurance plans that fit your needs, whether it’s just you or you’re supporting a family.
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
From free headspace licenses and daily meditation to our Employee Assistance Program and manager hotline, wellness means physical AND mental health!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of parental leave, so go on and have a little one.
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home Work remotely on occasion as needed.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
We reimburse up to $10,000 for eligible adoption expenses and 12 weeks of paid leave.
Restricted work hours
Company sponsored family events
Work to live, don't live to work!
Vacation & Time Off Benefits
Generous PTO
Even when your office is your living room, it can be good to get away from it. All Gurus get four weeks paid time off, 10 sick days, and enough holidays to make a banker blush.
Paid Holidays
Paid Sick Days
Sorry you're sick. Here's 80 hours of paid sick leave a year.
Perks & Discounts
Casual Dress
Commuter Benefits
Are you a train or bus person? When we're in the office, we offer free parking for our drivers, and if you're a walker we reward you with $125 monthly stipend.
Company Outings
Get to know the Gurus with good times, like get-togethers inspired by our values, virtual drawing sessions, or a socially distanced drive-in movie.
Free Daily Meals
Family lunch is our favorite office tradition. When we are in the office we don't eat at our desks, we eat together.
Stocked Kitchen
We eat a lot of cheese, and have heated debates over LaCroix vs Waterloo. The hard-boiled eggs are a bit watery, but people eat 'em!
Some Meals Provided
Happy Hours
Parking
We have your Downtown parking covered. We offer paid garage parking nearby the office.
Pet Friendly
Our office doggo Lady will greet you at the door and steal food out of your trashcan.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
If you walk, train, or bus to work, you get money monthly that can be put towards a gym membership.
Home Office Stipend for Remote Employees
To make WFH a little more awesome, you get $$$ to build out or improve your home office set up.
Professional Development Benefits
Job Training & Conferences
Training is in our DNA. Every Guru is given $250 a quarter to spend on professional development, and given 2 hours EVERY week to put aside their daily work to focus on training.
Tuition Reimbursement
Gurus get $1000 annually to use towards any personal development including tuition, textbooks, and classes.
Diversity Program
Lunch and learns
Improve your sales skills, branding skills, learn how to not get your passwords stolen, figure out what the heck is going on with your benefits... we love a good lunch and learn!
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $1000 annually for continuing education.
Time allotted for learning
Every Friday for 2 hours, we put down our normal work and spend time learning something new.
Online course subscriptions available
Customized development tracks
Paid industry certifications
Within months of joining, all Gurus take their Certified Cloud Practitioner exam, so that we can empathize with our students. After that, use your training budget for all the certs you need!

Additional Perks + Benefits

We were always really proud of the in-office experience we created for people. The space, the location, and what we offered internally was really key. Then COVID happened, and that all went out the window. That's why it was important for us to recreate this experience virtually for our new hires and our existing team. We wanted to take our best-in-class office experience and make it a best-in-class at home experience.

To learn more about our remote culture and perks, check out this article: https://www.linkedin.com/pulse/cloud-guru-launches-new-wfh-perks-benefi…

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