Senior Pricing Scientist

| New York City, NY | Remote
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LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You will thrive here if: 

  • You can operate in a fast paced, dynamic environment
  • You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)
  • You believe data-led decision making is the norm
  • You see feedback or failure as motivation to learn and to grow
  • You relate to our core principles (link) and want to work  with experts in their respective fields

Job Mission

As LivePerson’s Senior Pricing Scientist, you drive our pricing strategy to grow LivePerson’s revenue and deliver value to our customers. You derive your insights and recommendations through rigorous data-driven modeling paired with close collaboration with our marketing, sales, and product leadership. You also get involved directly in some of our deals to generate new ideas and stay close to the customer.

You ensure that any recommendations you provide are highly actionable and can easily be explained to internal and external audiences. Finally, you build on top of our unit economics models, allowing for an even more reliable view of margins at the product and customer level paired with actionable recommendations for the sales, marketing, and product teams.

In this role you will:

  •  Rapidly immerse yourself in our billing and usage data, and learn about our products.
  • In collaboration with our strategic pricing leader you develop a pricing strategy that aligns with our revenue and adoption goals and is enthusiastically received by the leadership within months of onboarding.
  • you socialize the strategy and ensure cross organizational buy-in by  partnering with our strategic pricing leader,
  • Further, you share usage insights with our sales, product, and marketing teams to influence strategic decisions across the company.
  • Finally, you conduct quarterly executive level reviews on pricing performance and provide go forward recommendations.

 Your qualifications are:

  • 5+ Years of experience delivering and implementing pricing strategy in the software industry (SaaS) with deep knowledge of pros and cons of various SaaS based pricing strategies
  • A proven track-record of developing trusted relationships with executives and working effectively across functional boundaries
  • Solid experience in statistics, and causal inference 
  • Proficiency in translating business objectives into models that lead to actionable recommendations
  • Ability to write Python code that is efficient and clean (SQL expected)
  • Master in Economics, Marketing with Pricing Focus, Statistics or similar. Ph.D. strongly preferred
  • Demonstrated ability to independently uncover insights and relationships across numerous datasets

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. You’ll have great benefits, flexible time off. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
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What are LivePerson Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Paid industry certifications
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