Overview

The Senior Manager II, IT is part of the IT Leadership Management function which leads, manages, mentors, and develops technology teams across ETP including Office of the CIO, business solutions, enterprise architecture and infrastructure teams.

Primary Responsibilities

• Defines business objectives and tactical operations to achieved defined objectives.
• Engages technical and business teams to ensure the team direction, priority and focus enable corporate success.
• Delivers proactive, business focused IT services that enable rapid business growth and smooth business operations.
• Coordinates priorities between the IT department and user departments.
• Oversees technical team in collaboration with vendor and other support teams for problem resolution.
• Continues to seek out opportunities to increase internal client satisfaction and deepen client relationship
• Drives process and technology changes throughout the organization in support of business objectives

Additional Primary Responsibilities

• Monitors technology investment, risk, and opportunity while providing clear and consistent communication to Sr. IT leadership
• Expands adoption of existing technology, where appropriate, to leverage enterprise solutions that meet or exceed business-partner demands
• Manages and responds to business-partner feedback to enable continuous improvement.
• Proactively advises on technology options and innovation for the business
• Serves as a partner in provider leadership for technology solutions and implementations
• Communicate effectively up and down the organizational hierarchy in IT and business executive leadership
• Develops and recommends changes to systems, policies, and procedures
• Creates measures for successful execution, including policies, processes, procedures, and controls
• Proactively works with IT Architecture team to design a robust, flexible set of services and capabilities that are efficient and cost effective

Minimum Qualifications

• Bachelor's degree and formal education in a relevant discipline (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed)
• 7+ years of business technology experience with prior supervisory experience
• Experience working in large complex technology projects including those with offshore teams
• Working knowledge of multiple disciplines and technologies
• Strong team player with ability to work with multiple stakeholders across a variety of functions as well as able to work independently
• Excellence presentation and facilitation skills to communicate complex information to technical and nontechnical stakeholders
• Strong analytical, strategic, and problem-solving skills
• Ability to develop and manage an action plan including strong attention to detail
• Ability to lead a team environment with the Agile delivery values of Openness, Commitment, Respect, Courage, and Focus

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.