Senior Manager Business Analytics, Subscriptions
At GoodRx, we believe that all Americans should have access to convenient and affordable healthcare. As a nation, we spend about $3.5 trillion annually on our healthcare, but too many Americans struggle to get the care they need, and prices just keep rising. Our marketplaces for prescription medicines and telehealth have helped Americans save $30 billion since 2011. GoodRx is a public company; we're based in Santa Monica with additional offices around the country. We're a low-key and tight-knit group that likes to find new ways to fix big problems. If you share our belief that you can do well by doing good, let's talk.
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, and those in the LGBTQ+ communities to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role!
About the Role
The Senior BI Manager of GoodRx Subscriptions will be responsible for supporting the analytical work of GoodRx’s two subscription programs. This role will focus primarily on maximizing the value of these programs to our users, by tracking performance indicators and identifying product improvement opportunities.
We are looking for someone who has the ability to lead a BI team along with strong analytical chops of their own. The Senior BI Manager will need to be able to manage 2-3 analysts, including prioritizing across multiple workstreams, orchestrating an A/B testing program, and preparing the team for future success by building upon GoodRx’s analytics infrastructure. The manager will also need to be a strong individual contributor, with the skills to dive deep into data and effectively communicate findings and recommendations. This role will work across various teams including product, marketing, operations, and finance. Strong communication skills are a must.
Responsibilities
- Manage and develop a team of 2 - 3 BI analysts
- Manage an A/B testing program, partnering closely with the product team to prioritize product improvements and identify successful features.
- Track key metrics for the business, identify key trends and their drivers, and recommend actions to improve performance and hit targets.
- Field incoming requests, ensuring necessary resources are provided to partner teams and that BI resources are being used efficiently.
- Roll up your sleeves and deep dive into data where necessary to uncover strategic insights.
- Build upon GoodRx’s dashboarding and analytics infrastructure to enable data-driven decision making throughout the Subscriptions business.
Skills & Qualifications
- 6+ years experience in an analytical role, with 2+ years of managerial experience
- Advanced SQL skills
- Dashboarding and data visualization skills
- Proficiency with PowerPoint / Google Slides
- Exceptional written and oral communication skills
- Ability to interact with, present to, and influence cross-functional partners and senior management with data-driven insights and strong presentation skills.
- Ability to organize, plan, prioritize, and drive high-impact outcomes in a fast-paced environment.
- Ability to synthesize complex data into actionable insights.
- Experience in any of the following are a plus:
- Management consulting or analytics at another technology / healthcare firm
- Consumer-facing website optimization
- Working with subscription-based service optimization and growth
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $30 billion using GoodRx and 20 million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.