Senior Machine Learning Engineer, Data Science

| New York City, NY
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Description

About the Role: ActionIQ is looking for an experienced, team-oriented Senior Software Engineer with a track record of architecting and building production systems - especially those with a machine learning (ML) focus. Experience with building ML platforms or acting as the tech lead for the buildout of an ML platform/features is a strong asset, as is demonstrated interest in the space. You will be the first hire of a team at ActionIQ who will spearhead the next wave of ML technologies. As part of that effort, you will drive early architecture decisions and implement an ML platform that works with and complements our core data processing platform. You will work closely with our data science team to automate their day-to-day workflows and enable new ML explorations. You will also collaborate with our Product team to build more intelligence into our product.

About the Team: The Data Science team at ActionIQ works closely with customers and translates their user data into actionable business insights. As our first ML Engineer, you will work with your counterparts in Data Science and other platform teams to build out a platform that can be used to transition models and experiments into reliable, production-quality product features and workflows.

Responsibilities
  • Assess the existing platform and data-science architecture at ActionIQ. Design and implement a high-quality, scalable ML platform using either custom, self-hosted or managed services. Ensure that the resulting system can maintain throughput and latency requirements given magnitude changes in customer data
  • Overhaul our current data science development tooling and workflows
  • Set best practices for the continued evolution and support of both the ML platform as well as data science tooling
  • Participate in the on-call rotation to support our production systems. Take learnings from any incidents to re-architect or update systems, processes, or configs to avoid them entirely
Requirements
  • 5+ years of software engineering experience with roles both as an implementer and tech lead and a track record of developing and maintaining production-level code (Having built and/or supported data science or ML platforms is considered a strong plus)
  • Knowledge of data-science algorithms, such as a range of model forms (GBM, KNN, etc.) and feature transformations
  • Ability to evaluate data-science models and systems for production
  • Track record of working with data-science platforms and libraries such as Spark, sci-kit-learn, etc. with proficiency in Python and Scala in production settings
  • Excellent communication and collaboration skills
  • Enthusiasm and a growth-oriented mindset - as well as the desire to work in a small, motivated team to build performant, reliable machine learning at scale
  • Interest in working with JVM-based big-data technologies including Spark, Kafka, etc.

Our work is broad and complex in nature - please don't rule yourself out if you do not meet every requirement.

Benefits
  • Work with a fun, inclusive, and smart team of people as we build a NYC-based enterprise software company!
  • Competitive compensation package, including significant equity component
  • Backed by top-tier VCs (Sequoia, Andreessen Horowitz, FirstMark Capital)
  • Top-notch health insurance benefits, including 12 weeks paid parental leave for both parents.
  • We have officially opened a beautiful new office right on Madison Square Park! All NYC-based employees currently have the option to return to the office 3 days per week on an “opt-in” basis. We plan to officially reopen our office in the beginning of 2022.
    Check out this blog post here to learn how we designed our return to work plans.
  • Work from Home stipend to optimize your setup.

ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunity for all applicants and seek to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes qualified applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background. Join us on our journey to build a product that will help our customers deliver memorable experiences that will drive loyalty and growth.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • ScalaLanguages
    • TypeScriptLanguages
    • MySQLLanguages
    • ReactLibraries
    • ImmutableJSLibraries
    • FinagleLibraries
    • SlickLibraries
    • EnzymeLibraries
    • MoleculeLibraries
    • PlayFrameworks
    • LuigiFrameworks
    • AnsibleFrameworks
    • TerraformFrameworks
    • MySQLDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • FigmaDesign
    • AbstractDesign
    • AirTableDesign
    • PendoDesign
    • MiroDesign
    • In-designDesign
    • After-effectsDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HarvestManagement
    • WordpressCMS
    • SalesforceCRM
    • HubspotEmail
    • HubspotLead Gen

An Insider's view of ActionIQ

What's the biggest problem your team is solving?

Today SysOps biggest challenge is observability. We are laser focused on creating dashboards, monitors, and reports that will allow SysOps to create meaningful actionable alerts.

Tracey Little

SysOps Manager

What does career growth look like on your team?

I've landed some significant deals since I started. Including, the largest deal in our company history to date. Every account win and every account loss brings significant learnings and growth. Every day. Our sales support and enablement teams here at ActionIQ are incredible. Every win is "our" win.

Cindy Kenyon-Carpenter

Enterprise Sales Director

What are ActionIQ Perks + Benefits

ActionIQ Benefits Overview

At ActionIQ, we offer unique benefits that cater to the whole person inside and outside of the office. We do not track PTO, but trust the employee to get his/her/their work done while also taking the right time away for self care. We make time to get to know each other, check in, and help each other achieve goals. We have daily offerings like meditation and coffee breaks; weekly all hands meetings that unite the company and foster transparency, and year long perks that cater to the whole person. We are focused on the long term more than the short term and are actively working and adapting to continue fostering a strong, united company.

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
We do not track how much time-off every employee takes. We trust employees to manage their own vacation schedule to maintain the right level of work/life balance.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
ActionIQ offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning

Additional Perks + Benefits

From covering the cost of a One Medical membership for all employees to ensure quality, affordable and accessible health care to commuter benefits and student loan refinancing, ActionIQ offers perks that take care of the whole person and their families, even furry companions.

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