Senior Machine Learning Engineer (Data Engineering) at SpotHero

| Chicago, IL
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We are seeking a Senior Machine Learning Engineer (MLE) to join our Data Engineering squad on our Reporting, Insights, and Predictions League (RIPL) at SpotHero. This squad interacts with a number of data consumers such as Data Science, Marketing, and our Business Analyst team to provide data platform solutions to meet day-to-day needs and their long-term visions. 

In this role, you will focus heavily on enabling the work of our Data Scientists who will work with you on the same league. Machine Learning Engineers at SpotHero are responsible for using technology to make the data science team more effective, and to improve the scalability, security, reproducibility, and reliability of data science work.

Sound like your jam? Keep reading!

Who we are

SpotHero is one of transportation's hottest tech companies! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking on-the-go or in advance, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.

What you will get to do

  • Work with our data science, analytics, marketing teams to understand their data requirements and partner with Product to identify solutions that enable reusable workflows..
  • Build frameworks and tools to help our data analysts and data scientists design and build their own data pipelines in a self-service manner. This extends to both open source and vendor managed solutions
  • Be a key hands-on contributor to the design and implementation of our data platform solutions from the infrastructure layer up to the API.
  • Model and architect our data in a way that will scale with the increasingly complex ways we’re analyzing it.
  • Build robust pipelines that make sure data is where it needs to be, when it needs to be there.

Who you are

  • Give Drivers the Right of Way - you take the Hero in our name seriously. You go the extra mile to make sure our drivers have an experience we're proud of.
  • Drive Growth - you venture outside your comfort zone to accelerate growth. With a desire to learn and willingness to teach, reflection on the losses as well as the wins, and sharing and seeking feedback, you drive yourself and SpotHero forward.
  • Fuel Relationships - you build strong relationships by intentionally getting to know another's situation, taking accountability for your work, showing vulnerability, and remembering that trust is a two-way street.
  • Don’t Get Stuck in Traffic - you believe in empowering others to use their unique voices to solve problems and find different routes to success. With the humility to ask for help, flexibility to adapt, and the resilience to chart the uncharted, there are no limits to what you can achieve.
  • Remember to Signal - we all strive to do our part in communicating openly and honestly with each other in moments big and small. You enjoy sharing ideas, keeping stakeholders informed, explaining the “why” behind decisions, and doing it all with care.
  • Respect Fellow Drivers - you believe in respecting your fellow teammates and creating a safe space for everyone to get from here to there. You listen, assume positive intent, and seek to understand different perspectives.
  • Enjoy the Ride - you don't sweat the small stuff. We know how to laugh, feel the wind in our hair, and don’t take ourselves too seriously.

What you bring to SpotHero

You might demonstrate the capabilities below through any combination of relevant professional experience, experience in a research setting, formal education, self-guided learning, open source contributions, or public speaking / writing / teaching experience. We care about your abilities, not how you gained them.

  • You have experience contributing to software (pipelines, services and client libraries) that is run in Docker containers, automatically tested on a continuous integration (CI) system, and versioned in git. You have written software in at least one of Python, Java, or Kotlin, and you have experience writing shell scripts, Makefiles, or other configuration to glue together these components.
  • You have some experience managing infrastructure, troubleshooting infrastructure issues, and managing infrastructure with code (e.g. with client libraries like the AWS CLI or with infrastructure-as-code tools like AWS CloudFormation or Terraform). 
  • You have some experience working with Data Scientists to transform experimentation and Proof-of-Concepts (PoCs) into fully-produced solutions. This can include both ad-hoc and vendored platform solutions. 
  • You have some experience building performant data pipelines that supply Data Science models.
  • You are able to measure the impact of technical products across multiple domains through experimentation and statistical analysis. 
  • You have some experience with both object-oriented and functional programming. For example, you’ve written code with classes and with functions that take other functions as arguments.
  • You have hands-on experience with at least one job scheduler (e.g. Airflow, prefect, Luigi, AWS Glue), one highly-customizable data processing framework (e.g. Spark, AWS Glue, Dask, Ray, Flink), and one SQL-based analytics tool (e.g. Hive, Amazon RedShift, Presto / Trino, Amazon Athena). You know what Amazon S3 is, you have some experience storing + retrieving data, and are open to learning how to use more while working at SpotHero.  
  • You enjoy providing support for software you create, including guidance and education on functionality,
  • You  have experience working independently, proactively working with stakeholders to identify requirements, and proposing designs based on those requirements.
  • You may also have experience with:
    • Microservices: Kubernetes or Mesos
    • Caching Services: Redis, ElastiCache, or Memcached
    • Relational Databases: Postgres, MySQL or Oracle
    • Cloud Providers: AWS, GCP, or Azure
    • SQL or other data modeling tools

Don’t check all of the boxes? Please still apply! We'd love to meet you and hear how you can help SpotHero drive into the future.

What we offer 

  • Career game changer – a truly unique experience to work for a fast-growing startup in a role with unlimited potential for growth.
  • Excellent benefits
    • In the US we cover up to 95% of Medical Premiums, 50% of Dental & Vision Premiums, company sponsored Life Insurance, matching 401K, and generous parental leave. 
    • In Canada, we offer Medical (prescription drug and paramedical coverage), Dental, Vision, Life Insurance, STD and LTD, and very soon matched RRSP
  • Flexible, unlimited PTO policy and supportive work-life balance – we value and support every Hero on the team, and create space for life!
  • Annual parking stipend (we help people park!)
  • The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
  • Our award-winning culture has received recognition from Built In’s 2021 Moxie Awards, as a 2021 Best Places to Work in Chicago, Top Company Culture by Entrepreneur, Top Workplace by Chicago Tribune, and one of Chicago’s Best Places to Work for Women Under 35 by Crain’s Chicago Business. 

At SpotHero, we Respect Fellow Drivers by providing an inclusive interview experience for everyone, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Please let our team know of your need when you apply or as you begin interviewing with our team.


SpotHero is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.


PLEASE NOTE: This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the US or Canada and not require sponsorship for employment now or in the future.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • BrazeCRM
    • MailChimpEmail
    • MandrillEmail
    • Oracle ResponsysEmail
    • MarketoLead Gen

An Insider's view of SpotHero

What’s the vibe like in the office?

There's a lot of collaboration and positive energy throughout the entire day at SpotHero. There are a lot of funny people that work at SpotHero; it's hard to get through the day without a few genuine hearty laughs, which is a really fun way to take a break from being nose deep in a project.


Account Executive

How does the company support your career growth?

There’s so much room to grow at SpotHero. From the very beginning, I was encouraged to think about my career goals and steps I could take towards achieving them. I recently made the transition to a new team, and everyone has been incredibly supportive as I learn a new skill set and look to further grow my career!


Digital Marketing Specialist

What is your vision for the company?

I joined SpotHero to contribute to the future of mobility as I imagine walking down the street with my pre-school aged children one day and being able to point out aspects of the mobility ecosystem that I played a role in building. In this vein, I believe SpotHero will emerge as the platform that powers the last quarter mile of mobility.


VP, Vertical Business Teams

What are SpotHero Perks + Benefits

SpotHero Benefits Overview

We offer our employees a way to find community through Employee Resource Groups. We currently have six different established groups and evaluate offerings on a semi-annual basis.

In the US we cover up to 90% of Medical Premiums, 50% of Dental & Vision Premiums, company-sponsored Life Insurance, 401K, and generous parental leave.

Flexible PTO policy and great work/life balance – We value and support each individual team member.

Annual parking stipend – we help people park!

Volunteer in local community
SpotHero participates in local volunteer activities such as installing art galleries in elementary schools with I Paint My Mind and building homes with the House That Tech Built.
Partners with Nonprofits
Through our monthly bake sales we partner with nonprofits such as C.A.R.E. Animal Rescue, Center on Halsted, and ALIVE rescue.
Friends outside of work
Eat lunch together
Intracompany committees
SpotHero has culture committees that promote wellness and diversity and inclusion.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
We cover Short Term Disability at no cost to you.
Dental Benefits
Our competitive Dental plan is through Guardian. Our plan has a unique rollover benefit to encourage plan use. In addition to child orthodontia, we are proud to offer adult orthodontia coverage!
Vision Benefits
Our vision plan is through Guardian through VSP Choice Network. Our plan has a low co-pay for your annual exam and includes an annual stipend for lenses or frames.
Health Insurance Benefits
Our medical plans are through Blue Cross Blue Shield, and we offer a High Deductible Health Plan with no employee payroll contribution required. We also contribute to HSA accounts on your behalf.
Life Insurance
SpotHero covers Life & AD&D coverage, up to 100% of your salary, at no cost to you.
Pet Insurance
Wellness Programs
Team workouts
SpotHero sponsors an annual fitness challenge where employees can participate in hydration, sleep, and fitness challenges.
Mental Health Benefits
Retirement & Stock Options Benefits
You’ll have the opportunity to take advantage of traditional and Roth savings options with financial advisers at Fidelity Investments who are ready to assist with your retirement planning.
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide three months of parental leave for all employees.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
We have a pet friendly office in New York.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Fantastic Eats - Take a break and enjoy some grub with the team, catered weekly from your favorite Chicago spots. For a midday pick me up, choose from our endless variety of snacks or our cold brew on tap. • Team Events - From WhirlyBall and ice skating to rooftop happy hours and spontaneous ice cream parties - we're always looking for new ways to have fun together! • Casual Work Environment - Be comfortable while you work. Take a nap if you need it or squeeze in a few yoga poses between meetings. • Employee Wellness Program. We encourage work/life balance through financial wellness talks, meditation sessions, and mind & body nutrition education. Plus, we encourage our team to get out and give back to our local community. • Professional Development. We support personal and professional development through mentorship programs, diversity & inclusion trainings, and learning how to work with one another based on our personality types.

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