Senior Insights & Analytics Analyst (Remote)

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Job Summary

The Senior Insights & Analytics Analyst (IAA) at Workiva is an instrumental part in delivering analytics and insights that will drive the organization to exceeding company objectives. The role interacts with diverse business and technology customers such as Finance, Sales, IT, Marketing, Customer & Partner Experience (CPX), Executive Leadership, and Global support. The Senior IAA is a critical team member that interacts directly with customers to develop strategy, guidance, data mining, and solutions to solve critical data needs at Workiva. They are the foundation for tackling complex tasks and projects by designing and building automated reporting solutions for business needs.

Responsibilities

  • Work with existing metrics, reports, dashboards, and BI processes to support ongoing customer success and improvements
  • Contribute, take ownership, and influence of defining new metrics, reports, dashboards, and BI processes to support customer initiatives
  • Improve data flow between multiple systems and provide self-service tools to the customers
  • Build and support advanced reporting, analysis, and data mining needs through BI data processes, SQL, BI tools, and other technologies and/or data languages
  • Perform QA and data integrity and quality analysis for warehouse and other data types and contribute to documentation for the data catalog
  • Participate in company initiatives and projects to support growing business needs with data based decisions
  • Participate in management of data consumers and stakeholders across very diverse business groups and geographies
  • Perform data set management and develop frameworks to process very large datasets via BI tools
  • Take ownership of complex tasks and complete from start to finish with minimal supervision
  • Participate in mentoring team and organization members

What You'll Need

Experience

  • 5+ years of relevant experience in business intelligence role, including data warehousing and business intelligence tools, techniques and technology, or experience in analytics, business analysis or comparable consumer analytics solutions
  • 2-3 years of previous statistics experience preferred
  • Extensive knowledge and experience in data mining, SQL, etc. and using databases in business environment with large-scale, complex datasets
  • Extensive experience using business intelligence reporting tools. (QuickSight, Tableau, Power BI, Domo, Qlikview, etc.)
  • Extensive knowledge of SQL query design and tuning for performance and accuracy
  • Experience with Python, R, or other data relevant scripting languages preferred
  • Extensive knowledge and experience in customer relationship management (CRM) tools (Salesforce, Hubspot), specifically report design, dashboard design, and custom objects
 
Education
  • Bachelor’s degree in Computer Science, Engineering, Math, Finance, Statistics or related discipline, or equivalent combination of education and experience
 
Skills
  • Proficient research skills to locate market information using numerous internal and external sources of data
  • Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams
  • Excellent planning and organizing skills to prioritize numerous projects and ensure data is delivered in an accurate and understandable manner to the end user
 
Travel Requirement
  • Less than 10% travel
 
Working Conditions & Physical Requirements
  • Reliable internet access for any period of time working remotely, not in a Workiva office.

How You’ll Be Rewarded

  • Base Pay Range in Colorado:  $89,000 - $126,000

  • Restricted Stock Units granted at time of hire

  • A discretionary bonus typically paid annually

  • 401(k) Match

Where You’ll Work

Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.

  • Customer Success: Always delight our customers.

  • Trust: Rely on each other. 

  • Integrity: Do the right thing, every time. 

  • Collaboration: Share resources and work together. 

  • Innovation: Keep creating solutions and finding better ways. 

  • Inclusion: Support a diverse community where we all belong. 

  • Accountability: Be responsible for your success and failure.

We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.

At Workiva, you’ll enjoy: 

  • Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.

  • Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.

  • Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and more

  • Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.


Learn more about life at Workiva: https://www.linkedin.com/company/workiva/

Learn more about benefits: https://www.workiva.com/careers/benefits


Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].


Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

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Candidate Location Eligibility:
Colorado, CO
Des Moines, IA
Phoenix – Mesa – Scottsdale, AZ

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • Google AppEngineLanguages
    • Open SourceLanguages
    • Dart Languages
    • ReactLibraries
    • CassandraDatabases
    • Graph DatabaseDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • DrupalCMS
    • SalesforceCRM
    • MarketoLead Gen

An Insider's view of Workiva

What’s the vibe like in the office?

Workiva is a close-knit workplace where teamwork is highly valued—people encourage and truly appreciate the hard work of their fellow team members and treat each other as family.

Molly Nitka

Corporate Programs Manager

What projects are you most excited about?

Our platform is incredibly fun to build! It empowers our customers to produce complex documents involving hundreds of contributors, on extremely tight deadlines, leveraging their company’s most sensitive data, and where every single word and number must be exactly right.

Gray Sandridge

VP of Product Management

What is your vision for the company?

Our mission at Workiva—to build trust in the global economy—is supported by our company values: customer success, innovation, trust, integrity, inclusion, collaboration, and accountability. We are successful because we put our employees first, listen to their voices, and respond to their needs.

Marty Vanderploeg

CEO

What are Workiva Perks + Benefits

Workiva Benefits Overview

Workiva offers competitive health and wellness benefits and perks, including a medical plan that offers paid premiums for employees, generous PTO and paid time to volunteer in the community. We have a flexible and casual work environment that also offers 12 weeks of paid parental leave, the ability to work remotely as needed, and to be able to bring your dog to work with you.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
We have seven employee resource groups that are formed around a shared interest or common goal. These groups are designed to support their members and cultivate a more diverse & inclusive workspace.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Workiva also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Workiva offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Cross functional training encouraged
Promote from within
Time allotted for learning

Additional Perks + Benefits

When you join Workiva, you get a world-class benefits package for you and your family. On day one, every full-time employee starts with stock options, vacation, and the opportunity to enroll in our discounted stock purchase plan. We offer comprehensive health, dental, and vision care plans; life and disability insurance; and 12 weeks of paid parental leave. With a casual dress code, support for health and wellness, and flexible work hours, we’ve got you covered for whatever life brings.

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