Senior Incident Response Analyst at Thomson Reuters (Dallas, TX)

| Dallas-Fort Worth, TX
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Job Description Summary

Thomson Reuter's Incident Response (IR) team is seeking a motivated and experienced Senior Incident Response Analyst to support our Corporate Global Cyber Security efforts. In this challenging and rewarding role, you will lead the coordination of tactical incident management activities and drive the execution of the function's maturity activities, such as improvements to our cross-functional security incident management processes. We are looking for an individual with strong organizational and process management skills who can work in high-stress situations while communicating clearly & effectively to technical and business stakeholders. In this position, the opportunity for growth and specialization in the cyber security field is unlimited. This role will be based in our Eagan, MN, Dallas, TX, or Richmond, VA location.

About the Role:

In the role of Senior Incident Response Analyst, you will:
  • Support incident management coordination through its lifecycle, from activation of the appropriate cross-functional partners through closure.
  • Engage partners during incident management calls to ensure they have a clear understanding of the incident, its action plan and path to resolution, and their role in the process.
  • Manage all applicable incident collateral, including executive communications and reports.
  • Partner with other security teams to identify and drive cross-functional process improvements.
  • Assess overall incident management & response capabilities to develop and drive process improvements.
  • Operate as part of a 24x7 global incident response team with an understanding and flexibility to work off-hours when necessary.
  • Advise leadership on strategies to improve security operations and proactively thwart intrusion attempts
  • Define risk, analyze potential threats, and lead process improvement initiative
  • Work with a diverse team of security professionals to address complex issues and tasks in a fast-paced environment

About You:

You are a fit for the Senior Incident Response Analyst role if you:
  • Have obtained a bachelor's degree or equivalent experience - a degree in an Information Technology or Systems related subject area is preferred but not required.
  • Have 3+ years of experience supporting and leading processes or programs in Information Technology or Security.
  • Have solid organizational and critical-thinking skills and demonstrate close attention to detail and care in your work.
  • Are effective written and oral communicators.
  • Have the ability to learn and operate in a dynamic environment, comfortable with ambiguity and fast turn-around times.
  • Exhibit good interpersonal skills and can influence/execute across multiple stakeholder groups.
  • Are a quick learner and have a demonstrated ability to distill complex information into quickly digestible reports & presentations for executives.
  • Are comfortable with a flexible schedule, including working off-hours and weekends if necessary.

Required skills:
  • Ability to learn and operate in a dynamic environment
  • Ability to demonstrate analytical expertise, close attention to detail, excellent critical thinking, logic, and solution orientation, and to learn and adapt quickly
  • Strong oral and written communication skills
  • A Strong desire to develop into a Cybersecurity subject matter expert with an initial focus on the incident response domain

  • SANS GIAC, CompTIA Security+ CE, or similar professional security certifications
  • Experience with ServiceNow or similar service management/ticketing systems
  • Experienced with processes, tools, and techniques in incident response and forensic investigations
  • Experience using event escalation and reporting procedures
  • Experience supporting Network Investigations
  • Understanding TCP/IP communications & knowledge of how standard protocols and applications work at the network level, including DNS, HTTP, and SMB
  • Understanding of standard security controls for Windows, Linux, and network equipment
  • Strong knowledge of cyber investigations, containment, gathering of artifacts, and case management

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your

personal and professional growth through:
  • COVID-19 Response: Currently, as part of our COVID-19, most of our employees are working remotely and following local COVID-19 bylaws and guidelines, with the majority of our offices planning to embrace a hybrid work environment consisting of in-office and remote work in 2022.
  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: work from anywhere (in-country); caregiver paid time off, bereavement leave; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking
  • Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
  • Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people worldwide.


COVID-19 Vaccination Status Information Requirement (US employees only):

Thomson Reuters is committed to ensuring the continued safety of our employees in regards to Covid-19. While vaccination is not required for consideration or employment at this time, to inform our site planning and policies, we require all Thomson Reuters employees to verify their vaccination status upon starting with the Company.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.


As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on
More Information on Thomson Reuters
Thomson Reuters operates in the Information Technology industry. The company is located in Eagan, MN, Ann ARbor, MI, New York, NY, Carrolton, TX and Culver City, CA. Thomson Reuters was founded in 2008. It has 40397 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 109 open jobs at Thomson Reuters, click here.
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