Senior Director, Analytics (Remote)

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Company Description
Job Description
Epsilon is seeking a Senior Director to join our fast-growing Platform Data Strategy & Solutions team. The Sr. Director will focus their time on client delivery and helping to drive sales and user adoption of our ID-based platforms and our identity and data solutions.
This senior-level analytics and consulting leader will represent Epsilon as the face of their delivery engagements; empowering cross-disciplinary teams, providing data-driven insights, driving strategic thought, and helping our clients achieve their business goals.
In support of their sales responsibilities, they will help demonstrate the value of our platform, identity, and data solutions by leading product demos, discussions and creating compelling sales content.
The Platform Data Strategy & Solutions team generates insights from a variety of digital marketing platforms and systems, including CDP's, ID based activation platforms, websites, apps, digital media, email, customer relationship management databases, ecommerce, and social media platforms. The Platform Data Strategy & Solutions team works with nearly all of Epsilon's products and services and across all industry verticals. We will provide the Sr. Director with exposure to these varying experiences, skill-based training, and career path development.
In addition to working on high visibility accounts and across many marketing channels, the Sr. Director will also work cross-functionally with our internal sales, product, account management, strategy, tech, experience, database, and project management teams.
Roles & Responsibilities
Client Delivery:

  • Develop rapport and a relationship of trust with key client personnel ranging from individual contributors to senior leadership. Be the single point of contact representing analytic and platform consulting
  • Provide leadership for overall management of analytic projects; including profitability, timeliness, quality and client value
    • Design, manage and lead multiple resources and projects concurrently ensuring successful completion
    • Inspire high performance standards as an influential leader
  • Deliver high impact presentations, be the objective voice, be in command of the audience, and turn presentations into dialogue and drive discussions towards decisions and outcomes
    • Tell a concise and impactful narrative. Display data visually, creating powerful presentations which effectively demonstrate the value of the work.
  • Collaborate with internal and external stakeholders to understand the client's business situation and develop data driven insights to drive marketing strategies
    • Find key insights across disparate sets of data to positively impact the business
    • Think outside the box and take initiative to solve problems as they arise
    • Develop analytic approaches to solving business problems, provide thought and execution leadership including development of and delivery according to analytic roadmaps and project plans
  • Serve as an expert on analytics & platform strategy including the areas of:
    • Customer & ID focused analytics and activation (Digital media, Prospecting, Loyalty/CLTV, etc.)
      • Audience Strategy: how to use our data and insights to develop audiences & support campaign planning
    • Measurement solutions including measurement frameworks, reporting, dashboards, attribution, and media strategy
    • Descriptive analytics as well as advanced predictive and prescriptive analytics

Sales Support:

 

  • Bring sales pitches to life for both Publicis and Epsilon
    • Deliver data-driven demos & insights
    • Educate on platform, identity, and data to help both Publicis agencies and potential clients understand the value and fit of the capability & Epsilon services
    • Deliver platform webinars / lunch and learns / inspirational content (both internal and external user groups)
    • Explore and capitalize on opportunities to cross-sell and up-sell existing clients
  • Create content and provide feedback to support internal product positioning & development
    • Contribute to develop and enhancement packaged solutions and development of new offerings, and the creation of new internal practice standards
    • Create industry playbooks, measurement frameworks, and packaging that tell a story with Epsilon Platforms to speak to Marketers and Media planners
    • Collect & package real-world use cases and results
    • Feed end user requirements back to Product for driving platform enhancements
    • Where possible, bring visibility to Epsilon ID-based platforms and data via white papers, industry conferences and/or article publications

Travel:

 

 

  • While this position is not a heavy travel position, some travel for clients or sales efforts may be required up to 20% of time.

Minimum Qualifications

 

 

  • 12 years of relevant professional experience consulting and conducting data analytics in the digital and marketing space as a key point of contact for one or more concurrent client relationships.
  • A minimum of 7 years proven success in driving sales, user adoption and education of data driven marketing platforms.
  • Bachelor's degree in a quantitative discipline (e.g., Statistics, Economics, Mathematics, etc.) or computer science
  • Experience in audience building and cross channel activation strategy
  • Experience with CRM (Customer Relationship Management) and customer level analytics and planning
  • Ability to think strategically and 'big picture', formulate appropriate analytic solutions to solve business needs
  • Excellent verbal and written communication skills:
    • Adept at developing relationships across diverse teams (including statistical, technical, and marketing resources)
    • Ability to display data visually to tell a story and derive strategy grounded in data
    • Can think on their feet.
  • Highly motivated, collaborative, and innovative
  • Excellent coaching and mentoring skills
  • A strong working knowledge of digital and statistical analysis and research methodologies.
  • Hands-on experience with most, if not all, of the analytic ecosystems and tools below:
    • Large scale marketing databases, CDP's, email and activation platforms
    • Core analytical languages such as SQL & Python
    • Data visualization tools such as Tableau
    • Adobe, Google, Facebook, and other large scale marketing platforms & ecosystems
    • Tag Management Tools (GTM, Adobe, Ensighten, Tealium, and ad serving tagging)

Preferred Qualifications:

 

 

  • Advanced degree (Master's/PhD) in Computer Science, Statistics, Economics, or other quantitative discipline
  • Epsilon PeopleCloud user knowledge or competitive MarTech/AdTech solutions
  • MarTech/AdTech integration knowledge
  • CDP and/or Cleanroom knowledge
  • Knowledge of data visualization tools
  • SQL/Python/Spark advanced competency

Qualifications
Additional Information
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

 

 

  • Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
  • DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
  • CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
  • Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance.
Applicants with criminal histories are welcome to apply.
#LI-CK1
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
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    • MarketoLead Gen

An Insider's view of Achieve

How would you describe the company’s work-life balance?

It's important to be available when the team needs you to get the job done—that's what matters most. People have lives and responsibilities outside of work that matter to them. We work together as a team to connect in various ways and balance things out.

Andy

Senior Director Product Management

What projects are you most excited about?

We’ve recently been working on migrating our Angular applications to React. In this transition, we’ve had a lot of opportunities to learn about tools like Storybook for documenting components, NextJS for creating a more performant application, or how to build npm packages for sharing our components across applications.

Carrie

Software Engineer, Front End

What makes someone successful on your team?

If you are not curious. If you are not innovative. If you don't have a quick mind and cannot solve the problems, this is not the place for you. We are building the best tech–something you can be proud of. My team is developing something that didn't exist before and you own what you do.

Roman

Principal Engineer

What is your vision for the company?

40-50% of Americans are forgotten by financial services. They are scraping by – don't have the money for investment firms nor the desperation for payday loans. We are building better solutions, driven by technology to move these forgotten families forward.

Jeff

Managing Partner

What's something quirky about your company?

Achieve is the biggest company that many have never heard of, but it is a proven business with tremendous potential. There is excellent opportunity here with a stable, healthy company that is having a lot of impact.

Shira

VP Product and Consumer Experience

What are Achieve Perks + Benefits

Achieve Benefits Overview

Achieve is committed to continually evolving our benefits and perks. We annually solicit feedback from the Achieve Family and consistently improve our offerings. In 2020 we enhanced our employee assistance program by adding Talkspace, an emotional support app.

Culture
Volunteer in local community
In addition to our monetary support to local charities, members of the Freedom Family receive two days of paid time to volunteer at the charity of their choice.
Partners with nonprofits
Habitat For Humanity, Feed My Starving Children, Junior Achievement, Peninsula Family YMCA and many others.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Mandatory training courses are provided throughout the year.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Freedom Financial employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 50% of annual salary up to $5000 monthly maximum payout. There is a buy-up option which provides 60% of base monthly pay up to $10,000 per month.
Dental insurance
Our dental plan covers 100% of preventative care expenses, 80% of basic services and 50% of major services. We also offer 50% coverage of orthodontia up to $1,500.
Vision insurance
The vision benefits plan requires a $5 copay for annual eye exams with $150 allowance for glasses and contact lenses.
Health insurance
We have a variety of medical plans to choose from Aetna and Kaiser.
Life insurance
Life insurance is equal to 1 times an employee's annual salary up to $300,000.
Pet insurance
Pet care discounts for your furry family members.
Wellness programs
On-site gym available to all employees including access to Peloton bikes.
Mental health benefits
In 2020 we enhanced our employee assistance program by adding Talkspace, an emotional support app.
Financial & Retirement
401(K)
401(K) matching
Freedom Financial Network provides employees with a 401(k) matching plan managed by ADP. We match 50% of contributions up to $5,000 per year..
Performance bonus
Most positions qualify for a quarterly bonus. Staff joining mid-quarter will be eligible for a prorated bonus.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Competitive vacation and sick time off, as well as dedicated volunteer days.
Paid volunteer time
Our employees receive 2 days per year of paid volunteer time.
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Available via WageWorkx.
Some meals provided
Monthly catered lunch provided.
Onsite office parking
We offer employees free on-site parking and free electric car charging stations.
Relocation assistance
Relocation assistance is provided on a case by case basis for qualifying roles.
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Our tuition reimbursement plan offers an annual max of $5250.
Lunch and learns
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Your total well-being requires more than just health insurance. Our comprehensive benefits give you everything you need to bring your best self every day. Whether that’s mind and body support, flexible remote and hybrid work, or saving for your future, we’re committed to caring for the whole person.

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