Senior Digital Solutions Consultant - CDP (Remote) at Epsilon

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Company Description
Job Description
Epsilon's Digital Experience (DX) practice helps marketers enhance the effectiveness of their complex digital marketing programs by orchestrating the interaction of their customer and prospect data in online, TV, mobile and social channels. The Digital Experience practice is comprised of digitally focused teams inclusive of design, campaign orchestration, machine learning, digital data enablement, and marketing orchestration. As a combined digital marketing strategy group, we connect technology and data to marketing objectives and solve digital marketing problems for our clients.
Senior Digital Solutions Consultant, DMP/CDP
The Senior Digital Solutions Consultant is responsible for one or two work streams and possesses a passion for innovative thinking and curiosity, which yields high value results for our clients. This role is part of a dynamic team that thrives in a fast-paced environment, values continued professional development, and will work effectively with cross-functional teams to design, build, and roll-out data management strategies and services that deliver on the client's vision. Projects include orchestrating and facilitating online and offline data flows to Customer Data Platforms (CDP) or other digital media, orchestration, or personalization platforms, and executing multi-channel campaigns.
This is a client facing role with the ability to work through complex use cases and solution on the spot; as well as handling ambiguous requests or demands from clients that don't fully understand the tools. You'll have a role on the consulting team to evaluate new or existing digital platform capabilities, working with clients on developing marketing use cases, and hands on technical platform administration and consultation.
Successful candidates will draw on past experience in digital media, advertising operations, campaign management, media buying or selling, or digital optimization to collaborate with client, agencies, and internal teams to deliver results for our clients.
  • Contribute to digital solutions engagements across multi-functional workstreams, including CDP, DMP, offline data onboarding, big data orchestration, analytics, and digital media campaigns.
  • Serve as one of your client's valued digital ecosystem resources.
  • Work with the internal teams and vendors to develop solutions to meet client's unique requirements, which include combinations of data, technology, partners, data integrations and analytics.
  • Maintain client relationships, often serving as the primary day-to-day contact.
  • Collaborate and guide cross functional teams competing priorities, several stakeholders, and tight timelines.
  • Conduct business analysis - lead process to derive insights from analytics output.
  • Establish trust and build relationships with clients, as well as internal and external partners.
  • Monitor engagement progress and maintain an account status dashboard summarizing all work streams.
  • Participate in client business reviews, as needed.
  • Accountable for successful delivery of client commitments for your work streams.

Business Qualifications
  • Bachelor's Degree, Master's Degree a bonus, in the field of technology or business; or equivalent work experience required.
  • 3+ years minimum hands on experience in digital advertising technology or media strategy, analytics or digital agency; at least 1+ year in client-facing role preferred.
  • Polished business professional with strong communication skills, able to effectively communicate with people from difference functional areas and different levels of responsibility.
  • Experience with digital campaign operations, digital data movement.
  • Offline to online data onboarding experience a plus.
  • Experience with digital integrations across multiple technology vendors
  • Comfortable working in a fast paced, deadline driven environment.
  • Demonstrated success autonomously managing complex projects that require input from many stakeholders
  • Ability to creatively solve problems.
  • Demonstrates strong client service, and technology comprehension.

Technical Qualifications
  • Hands on DMP or CDP experience, digital analytics, and offline data onboarding experience is ideal
  • Exposure to ETL tools, Web Analytics platforms administration, SQL query, Customer Journey Orchestration tools is a plus.

Scope of Job
  • Up to 30% travel
  • Contact throughout Epsilon and Publicis Groupe
  • Frequent contact with clients
  • Competitive salary and benefits

Additional Information
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services.
Thanks to the work of every employee, Epsilon products and services have been recognized as industry-leading by the Forrester Wave™. We process more than 500 billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. And our CORE ID® is the industry's most accurate, stable and scalable identity solution that helps brands recognize and reach 200M+ U.S. consumers in a privacy-safe way.
Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance.
Applicants with criminal histories are welcome to apply.
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Technology we use

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An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.


Senior Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.


VP, Product Management:

How would you describe the company’s work-life balance?

Epsilon has a very good work-life balance, including flexible time off. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Epsilon for over 7 years.


Manager, Engineering

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Epsilon has a Social Committee that organizes social, charitable and sports activities.
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Epsilon provides back-up care benefits.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Game Room
Happy Hours
Happy hours are hosted at team's discretion.
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available

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