Company Description
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler's purpose-built security platform puts a company's defenses and controls where the connections occur-the internet-so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
Job Description
For over 10 years, Zscaler has been disrupting and transforming the security industry. Our 100% purpose built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 4,500 companies and 100 Million threats detected a day.
Zscaler Digital Experience is a new offering from Zscaler which helps assure great user experience for our customers no matter where they are and what remote applications they access. We collect a lot of telemetry data from our agents which are deployed across millions of devices and from other vantage points in our cloud. This gives our customers unparalleled visibility enabling them to quickly root cause and resolve issues that may impact end user experience. We are trying to make this even easier for our customers by automating the root cause analysis using AI/ML. Since we already have a ton of telemetry and high-impact use cases validated by the market, this would be a dream come true for data scientists!
Zscaler ZDX
Responsibilities/What You'll Do:

• Identify key metrics and events that influence users' digital experiences and influence teams working on agents to add instrumentation for harvesting the same
• Establish what constitutes optimal experience and identify anomalies based on multiple variables
• Build tools to label data and work with domain experts to accelerate labeling of problem scenarios which would then be used to train models
• Build models to identify potential problem scenarios impacting user experience and automatically arrive at the root cause
• Work with engineering teams to implement the models efficiently and at the scale of tens of millions of devices
• Deploy models to production and continuously improve the same with feedback from customers
• Work with product managers to understand and prioritize use cases from the field
• Work with user interface teams to visualize and explain the results of the models in an understandable fashion

Qualifications

• Minimum 4 years of professional work experience as a Data Scientist
• Master's Statistics, Mathematics, Computer Science or equivalent;
• Experience with machine learning techniques like clustering, decision tree learning, neural networks, etc. and how they apply to various real life scenarios
• Experience modeling time series to generate predictions and detect anomalies
• Strong SQL and Python skills is required

Desirable:

• Ph.D in statistics, optimization, computer science or equivalent
• Experience using ML Libraries such as TensorFlow, Scikit Learn, others
• Experience with big data tools like Hadoop, Spark, BigQuery or equivalent
• Experience applying ML techniques to problems in application performance monitoring, network performance monitoring, AIOps

Additional Information
What You Can Expect From Us

• An environment where you will be working on cutting edge technologies and architectures
• A fun, passionate and collaborative workplace
• Competitive salary and benefits, including equity
• The pace and excitement of working for a Silicon Valley Unicorn

Why Zscaler?

• Zscaler is the world's leading software-as-a-service security platform
• We deliver best of breed security services with unprecedented scale
• We protect 15 million users, in 3,250 organizations, across 185+ countries
• Blue Chip Customers (200 of Global 2,000 in our portfolio)
• Glassdoor rating of 4.7/5.0 + 98% CEO Approval = Exceptional place to work!

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement?
If you said yes, we'd love to talk to you about joining our award-winning team!
Learn more at zscaler.com or follow us on Twitter @zscaler. Additional information about Zscaler (NASDAQ : ZS ) is available at http://www.zscaler.com. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
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Zscaler ZDX
What You Can Expect From Us:

• An environment where you will be working on cutting edge technologies and architectures
• A fun, passionate and collaborative workplace
• Competitive salary and benefits, including equity

Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we'd love to talk to you about joining our award-winning team.
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com .
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.