Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.

We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Our Analytics team enables Housecall Pro and it’s Pros to make analytics driven decisions, through culture, trust, accessibility and literacy. We are force-multiplier, egoless individuals with an ability to create extraordinary results. We deliver the what and ask for the why; we are builders, enabling measurability and working with discipline and rigor. We also know the journey is about working with smart people, that you can have fun with.

The Role: In this role, you are embedded in a team of data analysts, data engineers and data scientists and you’ll work closely with cross-departmental teams, aimed at increasing retention and revenue. You’ll support building the foundational data and process infrastructure and deliver data products to support the business' scale objectives and manage the Customer Journey. You will work along the entire analytics value chain; starting with raw data sources to final data products.  You will foster a data-driven culture through experimentation and data governance.

Upcoming Analytics projects: 

• Customer Journey paths and decision points
• Customer Success with data
• Functional reporting & self-serve
• Define key metrics

Requirements

• Bachelor’s degree in Analytics, Economics, or related field
• 3-4 years experience in data analytics at a growth tech company
• Strong in SQL 
• Conversant in our tech stack (Snowflake, Segment, Amplitude, Tableau) 
• Strong communication and project management skills
• Analytical, techy, social, curious, confident
• Be a team player
• Strong integrity and empathy for what home service professionals do
• Eager to own, build, drive, lead, have an impact and lots of fun!
• Retention analytics experience is a plus!
• Salesforce experience is a plus!

Founded in 2013, Housecall Pro champions home service professionals by giving them the tools to work simpler and grow smarter across all aspects of their business. Our core SaaS software platform helps Pros with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. We support more than 20,000 businesses and have over 400 ambitious, mission-driven, genuinely fun-loving employees in San Diego, Denver, and all over the world. If you want to do work that impacts real people, supported by a team that’ll invest in you every step of the way, we’d love to hear from you. 

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment for all employees with equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation.