Data Analyst

This is a full-time role in Chicago, Detroit or Remote

SpotOn is a fast-growing Point-of-Sale, marketing, loyalty, sales, and reputation tracking platform that helps customers check in to earn rewards at their favorite local businesses using our web, mobile phone, and tablet products. Business owners can use data generated by these check-ins, as well as sales data, to reach out and connect with their customers, and manage their online reputation, and experience the benefits of loyal, returning customers.

SpotOn’s Data & Analytics team provides up-to-date, accurate data, analyses, insights and recommendations to support data-driven decision making and improve operational efficiency across SpotOn’s different departments and teams. We build data infrastructure as a product with the ability to make a significant impact upon our operations,  product, and business strategy.

As a Senior Data Analyst at SpotOn, you will partner with different departments and teams to make data-driven decisions that ship better products by delivering product insights and strategic recommendations based upon quantitative analysis.

You will be involved in driving data-based decisions and lead initiatives to improve operational efficiency. You will be an active thought partner and subject matter expert in your data, deeply involved in new projects and all aspects of your stakeholders deliverables.

What you'll do..

• Partner across departments to build a rapport and be a trusted advisor to team members; Use an analytical perspective to inform decision making and help drive a focus on the most impactful ideas
• Help the Product team define and measure success; Own the definition of metrics and KPIs, creating visibility across the organization
• Navigate ambiguity of stakeholder requests and formulate hypotheses while building consensus
• Partner with Analytics Engineering to design and implement robust data models; Understand our data collection methodologies, how our data is structured and transformed, and how metrics are defined in our analytics platform
• Use BI tooling, construct core dashboards, visualizations, and analyses to help stakeholders monitor product health and make better decisions
• Communicate insights to stakeholders distilling complex analysis into accessible learnings; Deliver effective presentations to influence multiple levels of stakeholders
• Continuously improve your business acumen and understanding of SpotOn products and business, as well as the payments industry at large 
• Be a driving influencer on the use and application of analysis; deliver what’s needed, and show what’s possible; Be an advocate for analytics by educating and advocating for data driven decision making

If this describes you…

• Driven by analytics and metrics, knowing how to leverage data to make informed decisions
• Highly organized with attention to detail and ability to contribute to prioritization
• Able to communicate effectively with diverse stakeholders
• Able to summarize, explain and simplify complex data analyses and concepts 
• Superb presentation skills, experienced at using data to tell stories  
• Team player with collaborative approach to work 
• Ability to manage multiple deliverables simultaneously and proactively communicate changes and roadblocks
• Comfortable working collaboratively with various stakeholders across departments, including senior management
• Superb SQL proficiency and comfortable using it to query very large data sets. You have an opinion on CTEs vs subqueries and trailing vs leading commas
• Motivated to find a faster way to do your least favorite tasks

Experience..

• 3+ years of data analytics experience, preferably for SaaS or payments companies
• Strong SQL and data analysis skills
• Experience working with Product teams 
• Experience presenting complex data analyses to senior management  
• Foundational understanding of data modeling best practices
• Experience with a modern data warehouse like Snowflake, Big Query, Redshift or Firebolt
• Experience using BI visualization tools like Metabase, Looker, Power BI or Tableau
• Experience using Analytics tools like Google Analytics, FullStory, Heap, Amplitude, Mixpanel 
• Undergraduate degree in quantitative major (Finance, Economics, Math, Computer Science) or equivalent experience

… then here’s a bit about what we have to offer!

• Health, Dental, and Vision insurance
• Stock Options
• Flexible hours
• Reasonable work-from-home flexibility
• Casual dress code
• Kitchen stocked with drinks and snacks

SpotOn is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law.

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