Senior data analyst at TIAA (Charlotte, NC)

| Charlotte, NC
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Senior Data Analyst
The Senior Data Analyst performs complex analytics and statistical modeling on large data sets that identify current market sector trends and customer patterns. This job is responsible for examining and identifying data patterns and trends that help answer business questions and improve decision-making. Under limited supervision, the Senior Data Analyst job is responsible for collecting data sources, analyzing and extracting key data and information. This job also evaluates and monitors data quality to meet the organization's information system needs and requirements.

Key Responsibilities and Duties
  • Applies mathematical, statistical, and economic techniques that determine market conditions, project consumer needs and inform business initiatives.
  • Utilizes trends found from modelling to inform other lines of business such as product development and marketing decisions.
  • Creates data mining models, statistical reporting and data analysis methodologies to identify key customer segments and to simulate impact of potential future business decisions.
  • Participates in development of detailed reports and conclusions for business, finance, and investment management based on data summaries.
  • Identifies areas of opportunity and risk through data analysis and modelling.
  • Provides information for additional research and analysis in line with statistical methodology.
  • Partners with other areas of the business to model the potential outcomes of implementing various business strategies.
Educational Requirements
  • Bachelor's Degree Required
Work Experience
  • 3+ Years Required; 5+ Years Preferred
Physical Requirements
  • Physical Requirements: Sedentary Work

Career Level
7IC

As a member of Fraud Strategy and Governance team, the Sr. Data Analyst will collaborate across TIAA and its associated lines of business. The Analyst will work with cutting edge data technologies and will be supporting the data driven design for deriving business insights that helps prevent/stop fraud.

Key Responsibilities and Duties
  • Creates, prepares, and documents detailed work products with respect to data.
  • Supports data mapping and transformation rules and detailed designs based on system and business requirements.
  • Maintain the quality control, performs data reconciliation and auditing of source data to ensure the accuracy and quality of data.
  • Work with cross-functional teams to develop, implement and maintain effective risk management programs to align with the business needs.
  • Supports fraud investigations partners with respect to their data needs.


Required skills:
  • 3 or more years of experience dealing with large scale data analysis and management.
  • Experience writing complex SQL queries in Oracle
  • Experience in JSON/XML structures, structured and unstructured data.
  • Experience with data quality concepts, best practices and tools


Preferred Skills:
  • Knowledge of Hadoop, hive, hue preferred.
  • Cloud technologies such as snowflake preferred.
  • Some familiarity with Financial services products.
  • Experience with Fraud prevention and management
  • Strong technical, analytical and business skills.
  • Self-starter, Quick learner and able to glean insights from the data and present it clearly.
  • Demonstrated oral and written communication skills and ability to understand process flows and data flows.


Potential Salary: $105,000.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

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More Information on TIAA
TIAA operates in the Fintech industry. The company is located in New York, NY, Boston, MA, Charlotte, NC, Austin, TX and Denver, CO. TIAA was founded in 1918. It has 11484 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 181 open jobs at TIAA, click here.
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