Description

Your Opportunity

The purpose of the Product Analytics Team is uncovering deep insight into our customer and user engagement across our product portfolio, and delivering relevant and measurable intelligence to Product leadership. Our goal is maturing the analytic capabilities of our Product organization, and realizing what is possible with the incredible amount of business, user, and customer data New Relic generates.

We're looking for a Sr. Data Analyst that is intellectually curious, thorough in their attention to detail, and driven to realize the full potential of product analytics. You will partner with the product, engineering, marketing, and sales teams to provide significant insights and impactful recommendations. You are technically adept with a good eye for business and a passion for influencing through creative storytelling and timely actions.
What You'll Do

• You are inventive, independent, and passionate about having a huge impact on a new team.
• Increase our analytics capabilities and deliver important insights to the business derived from the models and insights you generate
• Strike a balance between technical literacy and business savvy.
• Share stories with data and care greatly for the truths that high-fidelity data reveal about our customers and products.
• Partner with business owners across the company (product, finance, sales, engineering, etc.) to extract and analyze data from large data tables using SQL, Python or R to translate findings into actions.
• Routinely write efficient, legible, commented, and reproducible code.
• Investigate and analyze new data sources to discover business value hidden in our data.
• Architect scalable data models consisting of business-user friendly data marts from online and offline data sources.
• Work closely with data engineers in order to automate the collection and analysis of the raw data required for the models you build.
• Clearly scope, track, execute and communicate on projects (ticketing system experience is a plus) in an agile environment.

Your Qualifications
Must-have:

• 4 years of industry experience within a quantitative field.
• B.S. in Computer Science, Engineering, Operational Research, Statistics, Economics, or related fields.
• A specialist in writing standard, maintainable SQL/Python, from the basics to window functions.
• Knowledgeable of relational data models and statistical principles.
• Experience working with data warehousing concepts, terminology and architecture.
• Structured analytical approach to problem solving.
• Extraordinary degree of intellectual curiosity.
• Comfortable in a loosely structured and ambiguous problem solving environment.
• Overall, a highly driven, results-oriented, creative, and nimble problem solver with a desire to deliver business impact. Ability to prioritize and set direction in a dynamic environment is a requirement.

Nice-to-have:

• Knowledge of Growth metrics and use of SaaS Pirate metrics, calculations, and definitions (AARRR).
• Understanding of how to use statistical and machine learning packages.
• Experience using any of the following tools - Snowflake, Salesforce, Tableau, Periscope Data, Looker, Mode Analytics, JIRA (tickets), Airflow (Data ETL), Amplitude, Heap, Optimizely, Marketo, Intercom, Drift.

We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.

Read more about Flex First and New Relic's vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.

About Us

New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what's happening in today's complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world's best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It's the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we're a global company passionate about building a culture where all employees feel a deep sense of belonging, where every 'Relic' can bring their whole self to work and feel supported and empowered to thrive. We're consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.
Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy

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