SimplePractice
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Jobs//Charlotte, NC//Data + Analytics//

Senior Compliance Analyst

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About Us 

At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.

The Role

We are looking for a Senior Compliance Analyst with strong critical thinking skills who thrives in a fast-paced environment to support our growing Infrastructure, Security and Compliance Team. 

Under the supervision of the Director of Security and Compliance, you will be responsible for developing expert understanding of the SimplePractice application, leading the compliance group in providing excellent customer service to SimplePractice customers, and supporting an industry-leading security and compliance program.

Responsibilities

  • Analyze internal business systems to ensure compliance with industry regulations
  • Compliance oversight of vendor-management process
  • Provide analysis, insight and improvement of the overall vendor management process
  • Development and ownership of compliance and security awareness education programs
  • Administer and maintain education solution for education, training and awareness programs at SimplePractice
  • Lead and manage HITRUST and PCI certification efforts
  • Improve current product compliance oversight process
  • Provide guidance for product and engineering groups on regulatory compliance
  • Work with the internal compliance group to improve efficiency and effectiveness of the overall compliance program
  • Manage the internal audit program and ensure compliance from all groups
  • Create, modify, update and implement current risk management plan
  • Collaborate with product and engineering groups on risk management and mitigation
  • Keep up to date with relevant compliance changes and updates

Desired Skills & Experience

  • Bachelor’s degree (or equivalent), preferably with a focus on life sciences, healthcare, business, technology or STEM 
  • 5-8 years of experience related to healthcare compliance
  • Ability to provide excellent customer support
  • Quick learner with enthusiasm for healthcare compliance
  • Ability to work in a fast-paced environment
  • Motivated, enthusiastic and dependable self-starter
  • Ability to work both individually and in a team setting
  • Solid understanding of privacy and security terms
  • Knowledge of productivity tools 
  • Prior knowledge of HIPAA, PCI, CCPA, GDPR or other regulatory frameworks

Bonus Points

  • Basic understanding of database technologies 
  • Interest in the health and wellness compliance space
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Smita Wadhawan
Chief Marketing Officer
LEARN AND CHALLENGE
Leadership That Empowers You to Grow
“Our goal is to lift up our team members and give them the resources they need to succeed,” said Smita Wadhawan, the company’s chief marketing officer. “We ensure we’re creating goals that are not just business-focused but also carving out the time for learning and development.” As a leader, Wadhawan sees her role as one with a priority to empower her team. That means not only empowering them to connect with customers, but also to challenge and grow themselves. “We have access to many learning programs and memberships that allow us the flexibility of learning at our own pace,” she said.
“Our goal is to lift up our team members and give them the resources they need to succeed,” said Smita Wadhawan, the company’s chief marketing officer. “We ensure we’re creating goals that are not just business-focused but also carving out the time for learning and development.” As a leader, Wadhawan sees her role as one with a priority to empower her team. That means not only empowering them to connect with customers, but also to challenge and grow themselves. “We have access to many learning programs and memberships that allow us the flexibility of learning at our own pace,” she said.
We give our team the opportunities and permission to experiment so they can learn by doing.
Natasha Milner
Manager of Customer Success
GROWTH POTENTIAL
Career Progression That Works for You
When Natasha Milner joined as a product specialist, she didn’t know where her career was headed. “I just knew that I liked helping people,” she said. “I liked finding the best solutions for problems.” Milner was promoted to team lead after one year with SimplePractice. Two years later, she was promoted again — this time to manager of customer success, overseeing the operations for a scaling team of more than 130 people. “My managers helped me see my path by asking what I wanted to do more of,” she said. “They gave me the tools to make informed decisions and provided guidance along the way.”
When Natasha Milner joined as a product specialist, she didn’t know where her career was headed. “I just knew that I liked helping people,” she said. “I liked finding the best solutions for problems.” Milner was promoted to team lead after one year with SimplePractice. Two years later, she was promoted again — this time to manager of customer success, overseeing the operations for a scaling team of more than 130 people. “My managers helped me see my path by asking what I wanted to do more of,” she said. “They gave me the tools to make informed decisions and provided guidance along the way.”
SimplePractice is unique in that we emphasize that individuals champion their own success.
Josh Keegan Gross
Engineering Manager
EXPLORE AND DEVELOP
Experiment With Tech for Big Results
Josh Keegan Gross’ tech stack includes Ruby on Rails on the backend and Ember.js on the frontend. “Both are opinionated frameworks which take time to learn but allow engineers to complete feature work faster and with more code integrity,” he said. The team has been working on a new project to SimplePractice — a searchable platform of clinicians called the Monarch Directory. “This is a big new direction for us and the impact is huge,” said Keegan Gross. “Allowing people to more easily find and connect with a therapist adds a lot of value to our clinicians, company and the public at large.”
Josh Keegan Gross’ tech stack includes Ruby on Rails on the backend and Ember.js on the frontend. “Both are opinionated frameworks which take time to learn but allow engineers to complete feature work faster and with more code integrity,” he said. The team has been working on a new project to SimplePractice — a searchable platform of clinicians called the Monarch Directory. “This is a big new direction for us and the impact is huge,” said Keegan Gross. “Allowing people to more easily find and connect with a therapist adds a lot of value to our clinicians, company and the public at large.”
Engineers are invited to demo new technologies at lunch-and-learns and our weekly meetings regularly feature demos of something new we’re using in our stack.

What are SimplePractice Perks + Benefits

SimplePractice Benefits Overview

SimplePractice supports our team with an array of benefits designed for health, wellness, and work-life balance. We offer complete medical coverage, dental, and vision plans, complemented by an Employee Assistance Program for various counseling needs. Our financial benefits include a robust 401(K) with matching, and we encourage growth through professional development opportunities.

We value our team's need for time off, providing generous Flexible Time Off, paid holidays, and volunteer time. Our culture thrives on community engagement, open communication, and strategic teamwork. Join our team, where your contribution is valued, and your well-being comes first.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Fertility benefits
Vacation & Time Off Benefits
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Catered lunches in the LA office
Company-sponsored happy hours
Onsite office parking
Garage parking included
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks
View full list of perks + benefits
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